Service bulletin TSB_ELE197

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10173459
Published by NHTSA	2020-04-07
Manufacturer's number	TSB_ELE197
Manufacturer's date	2020-03-18
NHTSA component	EQUIPMENT:ELECTRICAL

NHTSA's summary

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: SELTOS AVN 5 WIDE SOFTWARE UPDATE (SA417) - This bulletin provides the procedure for updating the AVN 5 WIDE head unit software on some 2021MY Seltos (SP2) vehicles produced from November 26, 2019 through February 18, 2020, which may exhibit "UVO" and "INFO" buttons with reversed functionality relative to published customer education materials. To correct this concern, perform the head unit software update procedure outlined in this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
KIA SELTOS	2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
TSB_ELE320	2024-01-06. Service bulletin. TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.
TSB_ELE303_R1	2023-10-01. Service bulletin. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
TSB_ELE303	2023-09-06. Service bulletin. TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen. Follow the procedure outlined in this publication to update the software on 5th Generation AVN wide units using the applicable USB Flash Drive A or B for the applicable vehicle.
SC209Y_TSB	2022-03-31. Service bulletin. SUBSEQUENT REPAIR ACTION: ENGINE REPLACEMENT INSTRUCTIONS FOR PISTON RING NOISE DTC P1327(SC209Y) - This bulletin provides information related to the Technical Service Bulletin previously published in (SC209A) titled "ECM Logic Improvement for Piston Ring Noise Sensing System". If DTC P1327 is present after the ECM Logic Improvement is performed per SC209A, follow the instructions in this bulletin to replace the engine long block.
PS576_R2	2022-02-04. Service bulletin. PITSTOP: BATTERY DEALER (SHIPPING)/CUSTOMER MODE SWITCH - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding a new interface related to the electronic Dealer (Shipping) / Customer Mode Switch setting on all applicable models.
TSB_ELE250	2022-01-20. Service bulletin. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DA 2.0V SOFTWARE UPDATE FOR WIRELESS CARPLAY FUNCTION (SA492) - This bulletin provides information to update the Display Audio 2.0V software for the wireless CarPlay function on the models listed below that may exhibit disconnection of wireless phone projection due to interference from wireless signals in certain areas.
TSB_ENG222_R4	2021-12-23. Service bulletin. TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
SC199_TSB_R1	2021-12-01. Service bulletin. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: IVT SOFTWARE LOGIC IMPROVEMENT AND/OR IVT REPLACEMENT (SC199) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. (This bulletin was previously referred to as SA424 or ELE 200.) This bulletin provides the procedure to update the Transmission Control Module (TCM) software logic and, if necessary, replace the Intelligent Variable Transmission (IVT) on certain 2019-2021MY vehicles listed in the chart below. The affected vehicles may exhibit the illumination of MIL with the DTC(s) listed below in addition to a lack of acceleration or delay in accelerating due to transmission slippage.
TSB_ELE246_R1	2021-10-02. Service bulletin. TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT AND SOFTWARE UPGRADE INSTALLATION - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the front view camera system (FR_CMR) on the vehicles listed below, when a new replacement Front View Camera installed with a part number ending in "SW0". NEW parts with a part number ending in "SW0" do not have the operating software upgrade installed. If the software upgrade is not installed, units will exhibit a warning light ON with Diagnostic Trouble Codes (DTCs) related to the front view camera. Some vehicles require recovery and recording the prior variant coding value before replacement.
TSB_ENG227	2021-03-04. Service bulletin. TECHNICAL SERVICE BULLETIN - SERVICE ACTION: MIL ON DTC P0605 AND/OR P2181 ECM LOGIC IMPROVEMENT (SA463) - This bulletin provides the procedure to improve the logic of the Engine Control Module (ECM) on some 2020-2021MY Soul (SK3) vehicles produced from November 24, 2018 through January 4, 2021 and 2021MY Seltos (SP2) vehicles produced from November 20, 2019 through January 12, 2021, equipped with NU 2.0L ATK engines, which may exhibit engine poor starting related DTC P0605 and/or thermostat related DTC P2181.