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Service bulletin N192216311

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10172650
Published by NHTSA2020-03-23
Manufacturer's numberN192216311
Manufacturer's date2020-02-03
NHTSA componentPOWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY; POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY; EQUIPMENT

NHTSA's summary

Service Update - Certain vehicles may have a condition where the customer may be able to shift out of park with an expired latent fault mode counter. This will only occur after the customer ignores multiple driver information center (DIC) and chime warnings. By design, the vehicle should not allow the driver to shift out of park once the latent fault mode counter expires. Dealers are to reprogram the engine control module.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Transmission and driveline, Manual transmission

Vehicles listed
CADILLAC CT62019
CADILLAC XT42019, 2020
CADILLAC XT52020
CADILLAC XT62020
GMC TERRAIN2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
990420002L2021-08-09. Service bulletin. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
20NA0472020-04-27. Service bulletin. This technical bulletin provides a service procedure to correct conditions of Front or Rear Crankshaft Oil Leak, MIL Illuminated with DTC P1101 Set.
18NA0352020-03-30. Service bulletin. This informational bulletin provides information on a normal characteristic of a transmission that will not shift into overdrive range during cold ambient temperatures.
030729004L2019-05-20. Service bulletin. This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.