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Service bulletin 12-279-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10171090
Published by NHTSA2020-02-05
Manufacturer's number12-279-20
Manufacturer's date2020-01-17
NHTSA componentEQUIPMENT; STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

NHTSA's summary

This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories

Vehicles listed
SUBARU CROSSTREK2018, 2019, 2020
SUBARU FORESTER2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
12-269-25R2026-09-03. Service bulletin. This bulletin announces the service procedures to be followed when encountering instances of water intrusion from the sunroof area. This is an revised version of the original bulletin.
05-62-18R2026-09-03. Service bulletin. This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.
12-279-262026-06-01. Service bulletin. This bulletin announces a design change to the Power Rear Gate Drive (PRG) Unit to address rare concerns about a very slight drop immediately after the gate is fully open.
19-01-262026-04-02. Service bulletin. This bulletin announces the repair procedure for the 12v terminal on the inverter to address concerns regarding corrosion buildup.
12-269-252025-09-02. Service bulletin. "This bulletin announces the service procedures to be followed when encountering instances of water intrusion from the sunroof area for models listed. "
13-108-252025-09-02. Service bulletin. This bulletin provides information on paint codes for vehicles in the 2026 line up.
12-265-252025-04-01. Service bulletin. This bulletin announces design changes made to the Power Rear Gate Drive (PRG) Unit to address concerns of the power rear gate being inoperative.
12-262-252025-04-01. Service bulletin. This Bulletin announces diagnostic procedures to be followed when working with a Power Rear Gate (PRG).
12-251-23R2024-12-02. Service bulletin. This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear Gate (PRG) systems.
03-91-23R2024-05-02. Service bulletin. This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position.