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Service bulletin 12-278-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10171088
Published by NHTSA2020-02-05
Manufacturer's number12-278-20
Manufacturer's date2020-01-15
NHTSA componentEQUIPMENT

NHTSA's summary

"This bulletin provides a procedure to address a limited number of customer concerns regarding light seen “leaking” past the combination meter visor. A small gap can develop between the instrument panel (IP) and the combination meter visor as a result of slight dimensional differences in these parts. When the gap occurs, light may be seen leaking through the gap."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
SUBARU FORESTER2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
03-91-23R2024-05-02. Service bulletin. This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position.
09-119-242024-05-02. Service bulletin. This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles.
09-80-21R2024-05-02. Service bulletin. This bulletin announces availability of a new thermo control valve assembly. The new valve contains an enhanced stainless steel internal shaft for optimized durability along with advanced water proofing for the sensor portion.
07-218-23R2024-04-03. Service bulletin. To satisfy current supply demands, a new Subaru alternative replacement battery is now available.
15-256-19R2024-04-03. Service bulletin. This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.
15-236-18R2024-04-03. Service bulletin. This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
15-257-19R2024-04-03. Service bulletin. "This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations, and can cause DTC B2A15, a red telematics MIL to illuminate, or recurring STARLINK notification to retailers and emails to customers. "
15-242-19R2024-04-03. Service bulletin. This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system’s remote access features.
15-219-18R2024-04-03. Service bulletin. This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process.
09-51-08R2024-04-02. Service bulletin. "The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure. "