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Service bulletin B662919

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10170591
Published by NHTSA2020-01-21
Manufacturer's numberB662919
Manufacturer's date2019-12-01
NHTSA componentLANE DEPARTURE; BACK OVER PREVENTION

NHTSA's summary

TOP VIEW CAMERA: IMAGE IS MISALIGNED. The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side passenger side or both. The arrow identifies the line which is shown as not parallel or straight alongside the vehicle. Side view camera loose fitment in the exterior mirror bracket causing changes to the top view image.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Backup camera

Vehicles listed
BMW X32018, 2019, 2020
BMW X42019, 2020
BMW X52019, 2020
BMW X62020
BMW X72019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V0960002021-02-19. BACK OVER PREVENTION:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
20V5980002020-09-30. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
20V4430002020-07-29. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE
19V6840002019-09-27. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B6520232023-09-18. Service bulletin. ?During workshop repairs with software updates, certain customer vehicles may be changed to BMW Operating System 8.5 and returned to customers without making them aware of the change.
B0903212022-06-21. Service bulletin. In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
B3204202021-12-27. Service bulletin. A groaning type noise is heard during the height adjustment.
B1212212021-12-27. Service bulletin. ???Due to an unfavorable operating point primarily in the low-end torque range, the fuel vapor scavenging that takes place in that range may result in incorrect detection of a mixture that is too rich. As a result, an incorrect mixture adaptation value is stored.
B6629192021-04-26. Service bulletin. TOP VIEW CAMERA IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).
B6401212021-04-26. Service bulletin. WHISTLING NOISE COMING FROM FRESH AIR INLET (ENGINE COMPARTMENT): A whistling noise is present from the fresh air inlet area (engine compartment bulkhead area), in the right front area of the vehicle, at speeds above 40 mph.
B0901202021-04-26. Service bulletin. BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade (RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
B6629192020-12-21. Service bulletin. TOP VIEW CAMERA: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
B6617202020-12-21. Service bulletin. SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).
B6629192020-07-27. Service bulletin. TOP VIEW CAMERA: IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both. Side view camera loose fitment in the exterior mirror bracket, causing changes to the top view image.