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Service bulletin 19NA271

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10170492
Published by NHTSA2020-01-21
Manufacturer's number19NA271
Manufacturer's date2019-12-13
NHTSA componentELECTRICAL SYSTEM; STRUCTURE

NHTSA's summary

This technical bulletin provides repair information to correct a customer concern of the Accessory Rear Seat Infotainment (RSI) shuts off, coinciding with closing of a door or liftgate.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Electrical system

Vehicles listed
BUICK ENCLAVE2018, 2019, 2020
CHEVROLET TRAVERSE2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20216362021-10-18. Structure
20194512019-09-06. Structure
19V6430002019-09-06. STRUCTURE:FRAME AND MEMBERS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
24-NA-2292025-06-03. Service bulletin. This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
21-NA-1392025-05-01. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3055 Set.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
24-NA-0032025-04-15. Service bulletin. This technical bulletin provides a procedure to correct the condition of Sunroof Wind / Air Deflector Inoperative.
23-NA-1652025-04-15. Service bulletin. This service bulletin provides repair information to correct a customer concern of Vehicle Will Not Lock and Unlock (Loss of Active Functions) Crank or Start (Loss of Passive Functions) with DTC P0513 Set.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
23-NA-1642025-04-11. Service bulletin. This service bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock (Active Functions Work) but Will Not Crank or Start (Loss of Passive Functions Do Not Work).
23-NA-1632025-04-10. Service bulletin. This service bulletin provides repair information to correct a customer concern of No Crank, No Start, Quick Start/Stall, No FOB Detected, Key FOBs Inoperative, B3924 00, B3925 00, B3926 00, B3927 00, B3928 00 Set.