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Service bulletin 12-277-19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10169882
Published by NHTSA2020-01-07
Manufacturer's number12-277-19
Manufacturer's date2019-12-13
NHTSA componentSTRUCTURE:BODY:DOOR

NHTSA's summary

This bulletin describes a design change made to the exterior “A” pillar cover. The change involves use of materials in critical areas having added rigidity along with an extra strengthening rib. These changes will prevent the upper corner portion from being deformed should the leading edge of the front door contact it during opening and closing.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
SUBARU CROSSTREK2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
05-62-18R2026-09-03. Service bulletin. This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.
19-01-262026-04-02. Service bulletin. This bulletin announces the repair procedure for the 12v terminal on the inverter to address concerns regarding corrosion buildup.
13-108-252025-09-02. Service bulletin. This bulletin provides information on paint codes for vehicles in the 2026 line up.
12-321-21R2023-09-05. Service bulletin. This bulletin announces a design change made to the cowl panel.
12-321-212021-08-04. Service bulletin. This bulletin announces a design change made to the cowl panel.
Subarunet Announ2021-05-04. Service bulletin. Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Forester and 2018-2019 model year Crosstrek vehicles to inspect and, if necessary, correct the condition of the rear stabilizer bracket bolts.
12-311-212021-03-04. Service bulletin. This bulletin announces a design change made to the windshield side cowl panels to address isolated concerns of a buzzing / rattle-type sound heard while driving.
12-312-212021-03-04. Service bulletin. This bulletin announces availability of new center console armrest covers to address the a wrinkling condition.
12-310-212021-03-04. Service bulletin. This bulletin provides important guidelines for collision repair facilities to follow when repairing and refinishing Crosstrek Hybrid vehicles.
12-296-20R2020-12-05. Service bulletin. This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets.