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Service bulletin LI72.20-P-070556

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10169586
Published by NHTSA2019-12-23
Manufacturer's numberLI72.20-P-070556
Manufacturer's date2019-11-14
NHTSA componentEQUIPMENT

NHTSA's summary

EASY-Pack liftgate does not fully open

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
MERCEDES-BENZ A 2202020
MERCEDES-BENZ AMG A352020
MERCEDES-BENZ AMG C432020
MERCEDES-BENZ AMG C632020
MERCEDES-BENZ AMG C63 S2020
MERCEDES-BENZ AMG CLA352020
MERCEDES-BENZ AMG CLA452020
MERCEDES-BENZ AMG CLS532020
MERCEDES-BENZ AMG E532020
MERCEDES-BENZ AMG E63S2020
MERCEDES-BENZ AMG G632020
MERCEDES-BENZ AMG GLA452020
MERCEDES-BENZ AMG GLB352020
MERCEDES-BENZ AMG GLC632020
MERCEDES-BENZ AMG GLE432020
MERCEDES-BENZ AMG GLE632020
MERCEDES-BENZ AMG GT2020
MERCEDES-BENZ AMG GT S2020 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT632020 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT63S2020 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG S632020
MERCEDES-BENZ AMG SL632020
MERCEDES-BENZ AMG SLC432020
MERCEDES-BENZ C 3002020
MERCEDES-BENZ C 3502020
MERCEDES-BENZ CLA 2502020
MERCEDES-BENZ CLS 4502020
MERCEDES-BENZ E 3502020
MERCEDES-BENZ E 4502020
MERCEDES-BENZ E63 AMG2020
MERCEDES-BENZ EQC 4002020
MERCEDES-BENZ G 5502020
MERCEDES-BENZ GLA 2502020
MERCEDES-BENZ GLB 2002020
MERCEDES-BENZ GLB 2502020
MERCEDES-BENZ GLC 3002020
MERCEDES-BENZ GLE 3502020
MERCEDES-BENZ GLE 4502020
MERCEDES-BENZ GLS 4502020
MERCEDES-BENZ GLS 580 4MATIC2020
MERCEDES-BENZ SL 4502020
MERCEDES-BENZ SL 5502020
MERCEDES-BENZ SLC 3002020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20206322020-12-18. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
LI82.85-P-0767992023-09-05. Service bulletin. The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServerUrl" and/or "rcsServerUrl". Please carry out a re-commissioning of the control unit N112/9 - Control unit for telematics services (HERMES), which includes both a software update as well as coding. The fault will be rectified by the newly included coding. As a result of the software update to the current software of the control unit N112/9 - Control unit for telematics services (HERMES), this fault will no longer occur in future.
LI82.85-P-0753752023-07-03. Service bulletin. In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of °C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect app via mobile phone (settings -> units)
LI82.85-P-0750442022-08-04. Service bulletin. Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Cause A setting on the iPhone may prevent control via the touchpad Remedy To remedy on the affected iPhone, navigate to "Settings" -> "Accessibility" -> "Touch" and turn the "BackTap" option OFF.
LI46.15-P-0633532022-08-04. Service bulletin. Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column height adjustment transmission 2. Seat control unit software Remedy There are 2 repair procedures to follow depending on vehicle (differentiated according to model and vehicle manufacturing date) 1. Replace repair kit for steering column height adjustment 2. Perform software update of driver's seat control unit
LI83.57-P-0740922022-02-04. Service bulletin. Complaint No longer possible to adjust the temperature at the "Touchscreen Rear" (part of Rear Business Package, code 224) Cause Software error in the head unit. Remedy Warning: Replacing parts does not solve the problem! A software remedy for the head unit is currently in development. As soon as the software remedy is available, this TIPS document will be updated.
LI18.00-P-0731372022-02-04. Service bulletin. Complaint Sporadic warning message in instrument cluster "Engine oil pressure stop switch off vehicle" (or similar) is shown in red on vehicles with low mileage. Cause Directional control valve may stick. Remedy 1- Read off oil level in instrument cluster and correct if necessary. 2- Perform approx. 10-15 engine starts, then clear fault codes. 3- Perform road test with vehicle. If fault code reoccurs during road test: Install new directional control valve.
LI8285P073387Ver2022-01-03. Service bulletin. The customer may note that the Dashcam feature is inoperable with one of the following complaints.
LI8285P073387Ver2022-01-03. Service bulletin. The customer may note that the Dashcam feature is inoperable with one of the following complaints.
LI8285P073387Ver2022-01-03. Service bulletin. The customer may note that the Dashcam feature is inoperable with one of the following complaints.
LI8285P073387Ver2022-01-03. Service bulletin. The customer may note that the Dashcam feature is inoperable with one of the following complaints: