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Service bulletin 19NA271

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10169352
Published by NHTSA2019-12-16
Manufacturer's number19NA271
Manufacturer's date2019-11-26
NHTSA componentSEATS:MID/REAR ASSEMBLY; STRUCTURE:BODY:HATCHBACK/LIFTGATE

NHTSA's summary

This technical bulletin provides repair information to correct a customer concern of the Accessory Rear Seat Infotainment (RSI) shuts off, coinciding with closing of a door or liftgate.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Seats

Vehicles listed
BUICK ENCLAVE2018, 2019, 2020
CHEVROLET TRAVERSE2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20216362021-10-18. Structure
20194512019-09-06. Structure
19V6430002019-09-06. STRUCTURE:FRAME AND MEMBERS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
24-NA-0032025-04-15. Service bulletin. This technical bulletin provides a procedure to correct the condition of Sunroof Wind / Air Deflector Inoperative.
05-08-51-001L2025-03-08. Service bulletin. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
22-NA-2442025-02-12. Service bulletin. This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
24-NA-2392025-01-30. Service bulletin. This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-2442024-11-13. Service bulletin. This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
23-NA-2192024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-1642024-09-12. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock (Active Functions Work) but Will Not Crank or Start (Loss of Passive Functions Do Not Work)
PIC6048P2024-09-11. Service bulletin. This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).