Service bulletin 21-017-19 REV. A
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10169261 |
| Published by NHTSA | 2019-12-16 |
| Manufacturer's number | 21-017-19 REV. A |
| Manufacturer's date | 2019-11-28 |
| NHTSA component | POWER TRAIN; ELECTRICAL SYSTEM |
NHTSA's summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only). In addition, the customer may notice one or more of the following conditions: The customer may notice a harsh 2-3 and/or 3-4 shift(2017 MY D2 with ETK 6.7L Diesel and DF2 Transmission Only). 1-2 hard shift. 3-4 flare issue fix. Trans quick learn fix(Gas Engine Only). Transmission oil temperature light illumination during high engine and tow loads. Less than desired towing performance while using cruise control. Harsh engagement while shifting from neutral to drive, neutral to reverse,or park to reverse with vehicle still in motion (rolling garage shift). Engine flare during 2-1 tip in downshift. Less than desired shift quality during 6-5 and 5-4 coasting downshifts. Delayed downshifts in Tow/Haul mode while driving down grades. Less than desired transmission shift performance when transitioning froma low traction to high traction surfaces i.e. ice covered road to clear pavement. Less than desired shift points during light pedal and Wide Open Throttle(WOT) operation or while in Tow/Haul and engine brake modes. 1-2 upshift shudder correction(Diesel engine and DF2 Transmission Only). A harsh 1-2 upshift(DF2 Transmission Only). Excessive gear shifting(DF2 Transmission Only). Harsh 2-1 downshift(DF2 Transmission Only). Delayed engagement when shifting from neutral to drive, neutral to reverse,or park to reverse (garage shifts)(DF2 Transmission Only). Audible squawk noise on 4-3 downshift(DF2 Transmission Only). Poor vehicle acceleration in first gear with vehicle fully loaded(DF2 Transmission Only). MIL illumination with no defect found forDTC P253D - PTO Sense Circuit High(DF2 Transmission Only).
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Transmission and driveline
Trouble codes named
P253D, U1111
| RAM 3500 | 2013, 2014, 2015, 2016, 2017 |
|---|---|
| RAM 4500 | 2013, 2014, 2015, 2016, 2017 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 18V332000 | 2018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING |
|---|---|
| 2018081 | 2018-02-08. Powertrain |
| 18V100000 | 2018-02-08. POWER TRAIN:AUTOMATIC TRANSMISSION |
| 2017659 | 2017-12-21. Powertrain |
| 17V821000 | 2017-12-20. POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT |
| 16V739000 | 2016-10-13. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR |
| 2016500 | 2016-10-12. Electrical |
| 16V495000 | 2016-07-01. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
| 2016337 | 2016-06-29. Powertrain |
| 2015421 | 2015-09-23. Electrical |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
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