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Service bulletin 21-034-19 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10169260
Published by NHTSA2019-12-16
Manufacturer's number21-034-19 REV. A
Manufacturer's date2019-11-28
NHTSA componentELECTRICAL SYSTEM; POWER TRAIN

NHTSA's summary

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The following software enhancements are available:Harsh garage shift engagements in to either reverse or drive resulting in excessive shift bump. While in hill descent control, utilizing Electronic Range Select (ERS) buttons to modulate speed, the ERS buttons give a lower or higher gear than required/desired. Under light to medium brake maneuvers on flat ground, customer complains of harsh 4-3 (lines up to with ECO mode transition).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline

Vehicles listed
RAM 25002019
RAM 35002019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V5110002020-08-27. ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION; ELECTRICAL SYSTEM:SOFTWARE
20200252020-01-24. Powertrain
20V0430002020-01-24. POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
91009012026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
1137442026-08-06. Service bulletin. SENSOR - TURBOCHARGER SPEED
1137422026-08-06. Service bulletin. SENSOR - TURBOCHARGER SPEED
1130692026-07-08. Service bulletin. SWITCH – HEADLAMP
1130702026-07-08. Service bulletin. SWITCH – HEADLAMP
S1623000028 Rev. K2026-06-18. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
91008352026-06-18. Service bulletin. Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S26230000402026-06-16. Service bulletin. Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
S1623000028 REV.I2026-06-03. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
08-208-26 REV. A2026-05-20. Service bulletin. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.