Service bulletin 9004005

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10169154
Published by NHTSA	2019-12-16
Manufacturer's number	9004005
Manufacturer's date	2019-11-20
NHTSA component	EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

NHTSA's summary

CAMERA (Rear) For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS cable connection at camera and radio head unit. Also verify harness connection between chassis, body, and IP harness for bent pins or loose connection at XY400A, XY306A, XY552A. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID to Bing Guo and Rafay Adil via email bingruo.guo@fcagroup.com (248) 500-7355 rafay.adil@fcagroup.com (248) 736-7059 Please call for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Electrical system, Equipment and accessories, Backup camera, Software

Vehicles listed
RAM 1500	2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V638000	2022-08-25. BACK OVER PREVENTION:DISPLAY FUNCTION
20V191000	2020-09-10. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
18V332000	2018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
96C Combo	2025-09-24. Service campaign. Customer Satisfaction Notification 96C – Park Assis Module - Dealer Notification
103289	2025-03-04. Service bulletin. CAMERA - REAR VIEW
S2208000045 REV.B	2024-12-11. Service bulletin. Backup Camera Poor Image Quality Inspection
0802924	2024-03-18. Service bulletin. Radio Over The Air Update from LR34.51 to LR35.41 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from LR34.51 to LR35.41. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
0900124	2024-03-18. Service bulletin. Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.
ReferenceY40	2024-03-18. Service bulletin. Customer Satisfaction Notification Y40 Control Module Software Updates
0804523	2024-01-02. Service bulletin. Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.
S2025000001	2024-01-02. Service bulletin. Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
9003357	2024-01-02. Service bulletin. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
0901923	2023-12-18. Service bulletin. Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.