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Service bulletin 17NA384

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10168182
Published by NHTSA2019-11-25
Manufacturer's number17NA384
Manufacturer's date2019-10-17
NHTSA componentSEATS

NHTSA's summary

This technical bulletin provides repair information to correct a customer concern of a squeak, rattle or creak coming from the second row/rear seat area.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
CADILLAC XT52017, 2018, 2019
GMC ACADIA2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIT61802024-08-13. Service bulletin. This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
06-00-89-029V2024-05-16. Service bulletin. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIT5893A2023-03-13. Service bulletin. This Preliminary information communicates that power liftgate actuators have been returned for warranty due to improper removal procedures. The technician is instructed on how to properly remove the power liftgate actuator from the vehicle without damaging it.
PIT58932022-03-14. Service bulletin. This Preliminary information communicates that power liftgate actuators have been returned for warranty due to improper removal procedures. The technician is instructed on how to properly remove the power liftgate actuator from the vehicle without damaging it.
17NA3842021-12-20. Service bulletin. This service bulletin provides repair information to correct a customer concern of a squeak, rattle or creak coming from the second row/rear seat area.
17NA3842021-05-03. Service bulletin. This technical bulletin provides repair information to correct a customer concern of a squeak, rattle or creak coming from the second row/rear seat area.
PIT57452020-08-10. Service bulletin. This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and causing a battery draw.
N1922231102020-06-29. Service bulletin. Customer Satisfaction Program - On certain vehicles, equipped with the second row bench seats (RPO ABC or ABA) may have a condition in which the second row middle seat belt buckle can fall down between the second row bench seats and be damaged when one portion of the bench is moved relative to the other. Dealers will add an elastic strap, inspect the second row middle seat belt buckle and hinge cover for damage and replace if necessary.
17NA1982020-04-27. Service bulletin. This technical bulletin provides a procedure to disengage the jammed parts and release the gears for proper function caused by the mechanical of the height adjustment being jammed, not broken creating a condition of difficult to adjust the seat height and/or seat stuck mostly in lowest position.
17NA1522020-03-30. Service bulletin. This technical bulletin provides repair information to correct a customer concern of front seat slight rocking movement while shifting weight from seat, during hard stops, and/or when driving over rough road surface.