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Service bulletin T-SB-0241-17_Rev

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10167969
Published by NHTSA2019-11-18
Manufacturer's numberT-SB-0241-17_Rev
Manufacturer's date2019-10-28
NHTSA componentENGINE; ELECTRICAL SYSTEM

NHTSA's summary

TSB: REVISION NOTICE October 28, 2019 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. Some 2016 ? 2019 model year Prius vehicles equipped with a NiMH HV battery may exhibit one or both of the following conditions after repeated driving on long downhill slopes or while driving in high ambient temperatures, then turned off for approximately 1 ? 2 hours, and restarted: ? When accelerating from a stop or from extremely low speeds, the vehicle may have a reduction in power. ? The HV battery monitor on the multi-information display continually shows one bar, indicating that the battery State-Of-Charge (SOC) is at its lowest level. The Hybrid Control Computer (HV ECU) logic has been modified to reduce the possibility of these conditions. Follow the Repair Procedure in this bulletin to address these conditions condition.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine

Vehicles listed
TOYOTA PRIUS2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20217232021-11-24. Electrical
20202842020-06-25. Electrical
19V8760002019-12-11. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20194342019-08-28. Electrical
20184772018-09-05. Electrical
18V5790002018-09-05. ELECTRICAL SYSTEM:WIRING
20173632017-07-20. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
T-SB-0110-20 Rev22026-09-09. Service bulletin. OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.
T-SB-0051-262026-09-09. Service bulletin. This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.
T-SB-0009-262026-03-07. Service bulletin. This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.
T-SB-0119-15 Rev22026-03-07. Service bulletin. OBSOLETE NOTICE February 13, 2026: This bulletin is now obsolete. Please see T-SB-0009-26.
T-TT-0790-252025-09-09. Service bulletin. Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
T-TT-0784-25 Rev12025-07-10. Service bulletin. Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.
T-TT-0784-252025-07-10. Service bulletin. Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.
T-SB-0058-23 Rev12025-07-10. Service campaign. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
T-SB-0110-20 Rev22025-01-09. Service bulletin. This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.
T-SB-0016-24 Rev12024-07-06. Service bulletin. Some 2020 – 2024 Corolla HV, 2017 – 2022 Prius Prime, and 2016 – 2022 Prius vehicles equipped with a 2ZR-FXE engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P210015 (Throttle Actuator "A" Control Motor Circuit Short to Battery or Open), or P210019 (Throttle Actuator "A" Control Motor Circuit Current Above Threshold), or P211172 (Throttle Actuator "A" Control System Actuator Stuck Open) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. REVISION NOTICE April 17, 2024 Rev1: •The Required Tools & Equipment section has been updated.