WenmarOpen by Wenmar Pro

Service bulletin TJ20402.3.4-2017

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10167887
Published by NHTSA2019-11-18
Manufacturer's numberTJ20402.3.4-2017
Manufacturer's date2017-02-15
NHTSA componentELECTRICAL SYSTEM; STRUCTURE

NHTSA's summary

Technical Journal TITLE : The Error Frame Finder (EFF) can be an aid in fault tracing intermittent CAN network problems by providing a visible indication of error frames that are being transmitted on the network when the fault becomes active. The advantage of using the EFF function is that error frames are usually transmitted on the network before a vehicle symptom can occur. Hence, if the fault is very intermittent in nature, it may be possible, for example, to induce the wiring fault for a short duration by manipulating the vehicle harnesses and connectors. The electrical fault will occur and be detected by the EFF without ever having a vehicle symptom appear. The instructions for setting up the tool have been simplified.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Electrical system

Vehicles listed
VOLVO C302007, 2008, 2009, 2010, 2011, 2012, 2013
VOLVO C302014
VOLVO C701998, 1999, 2000, 2001, 2002, 2003, 2004
VOLVO C702005
VOLVO C702006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
VOLVO C702014
VOLVO S402000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011
VOLVO S402012
VOLVO S602001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009
VOLVO S602011, 2012, 2013, 2014, 2015, 2016, 2017
VOLVO S701998, 1999, 2000
VOLVO S801999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
VOLVO S901997
VOLVO S901998
VOLVO S902017
VOLVO V402000, 2001, 2002, 2003, 2004
VOLVO V402005 to 2008
VOLVO V502005, 2006, 2007, 2008, 2009, 2010, 2011
VOLVO V502012
VOLVO V602015, 2016, 2017, 2018
VOLVO V60CC2016, 2017, 2018
VOLVO V701998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010
VOLVO V901997
VOLVO V901998
VOLVO V902017
VOLVO V90CC2017
VOLVO XC602010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
VOLVO XC702001 to 2003
VOLVO XC702004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
VOLVO XC902003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
VOLVO XC902015
VOLVO XC902016, 2017
VOLVO XC90H2016, 2017 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V2730002021-04-21. ELECTRICAL SYSTEM:SOFTWARE
18V8000002018-11-13. ELECTRICAL SYSTEM:SOFTWARE
20161972016-05-04. Electrical
20153882015-09-02. Electrical
15V5550002015-09-02. ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
13V3770002013-08-21. ELECTRICAL SYSTEM
12V1010002012-03-14. STRUCTURE:BODY
12V0750002012-02-28. ELECTRICAL SYSTEM:WIRING
20111242011-03-18. Structure
11V1860002011-03-18. STRUCTURE:FRAME AND MEMBERS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
35503.4.02026-06-08. Service bulletin. This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
34295.9.02026-04-07. Service bulletin. This is a Technical Journal: Text plus 2 attachments 1 PDF and 1 PNG - High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. This TJ is a guide to the kinds of repairs that can be done instead of a complete HV battery replacement.
 Parts, methods, and tools are now available to repair almost all faults within the High Voltage Battery.
33183.9.12026-04-07. Service bulletin. This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service. If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.
369022026-01-07. Service bulletin. This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
TJ36902.1.0-2025-10-312025-12-22. Service bulletin. This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
369162025-08-18. Service bulletin. This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
357552025-07-09. Service bulletin. This is a Technical Journal: BEV and LR-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG_192-411899-H00-029 or higher
357552025-07-09. Service bulletin. This is a Technical Journal: BEV and LR-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG_192-411899-H00-029 or higher
369612025-04-09. Service bulletin. This is a Technical Journal: Improved 12V battery test in VIDA. Service:
 Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
TJ 342952025-04-09. Service bulletin. This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA.