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Service bulletin N192273870

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10167475
Published by NHTSA2019-11-12
Manufacturer's numberN192273870
Manufacturer's date2019-10-03
NHTSA componentELECTRICAL SYSTEM; BACK OVER PREVENTION

NHTSA's summary

N192273870 - Service Update. Certain vehicles may have the memory in the video processing module (VPM) become corrupt under certain conditions, causing the rear-view camera display to show a blue screen. Dealers are to reprogram the VPM.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Electrical system, Backup camera

Vehicles listed
CADILLAC CT62020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
23-NA-0622023-06-19. Service bulletin. This service bulletin provides repair information to correct a customer concern of Rear View Camera Issues - DTCs B395A, B395B, B395C, B101E, B101D.
23-NA-0622023-04-14. Service bulletin. This service bulletin provides repair information to correct a customer concern of Rear View Camera Coaxial Related Issues - DTCs B395A, B395B, B395C, B101E, B101D.
PIT5921A2023-03-13. Service bulletin. This Preliminary information communicates diagnostics aids for rear view camera issues that may be encountered.
PIT59212022-07-25. Service bulletin. This Preliminary information communicates diagnostics aids for rear view camera issues that may be encountered.
21NA2302022-06-21. Service bulletin. This service bulletin provides a repair procedure to correct a customers concern of Whining/Whirring, Whistle, Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area.
070601016G2022-06-13. Service bulletin. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
PIP58482022-05-16. Service bulletin. This Preliminary information communicates the source component of the noise could be the bearing or shaft and not engine related.
PIP57852022-03-14. Service bulletin. This Preliminary information communicates the source component of the noise could be the bearing or shaft and not engine related.
PIC6048N2022-02-14. Service bulletin. This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
17NA0402021-12-20. Service bulletin. This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies.