Service bulletin TSBCHA084_R3

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10167301
Published by NHTSA	2019-11-07
Manufacturer's number	TSBCHA084_R3
Manufacturer's date	2019-10-15
NHTSA component	STEERING

NHTSA's summary

TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
KIA CADENZA	2014, 2015, 2016, 2017, 2018, 2019, 2020
KIA FORTE	2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
KIA NIRO	2017, 2018, 2019, 2020
KIA NIRO HYBRID	2017 (the catalog's model; the bulletin names a series or trim of it)
KIA NIRO PHEV	2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
KIA NIRO PHEV	2020 (the catalog's model; the bulletin names a series or trim of it)
KIA NIRO PLUG-IN HYBRID	2019 (the catalog's model; the bulletin names a series or trim of it)
KIA OPTIMA	2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
KIA OPTIMA HYBRID	2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
KIA OPTIMA PHEV	2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
KIA RIO	2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
KIA SORENTO	2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
KIA SOUL	2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
KIA SOUL EV	2014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
KIA SPORTAGE	2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2018533	2018-09-26. Steering
18V656000	2018-09-21. STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:COLUMN
2017514	2017-10-23. Steering
17V608000	2017-09-29. STEERING
2017168	2017-03-23. Steering
17V159000	2017-03-10. STEERING:ELECTRIC POWER ASSIST SYSTEM
2015535	2015-11-12. Steering
2014237	2014-06-19. Steering

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB_ELE108_R1	2024-12-18. Service bulletin. TECHNICAL SERVICE BULLETIN: AIRBAG WARNING LIGHT ON (WTY003) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the replacement of the clock spring assembly on 2011MY - 2015MY Sorento (XMa) vehicles. Kia is extending the warranty coverage for the driver’s front airbag clock spring assembly on the 2011-2015 MY Sorento vehicles, manufactured from 10/24/2009 through 12/17/2014, to fifteen (15) years with unlimited mileage, starting from the date of first service. This warranty extension addresses failures of the driver’s front airbag clock spring, as well as the diagnosis of any concerns related to the airbag warning light.
CS2311_TSB_R3	2024-10-23. Service bulletin. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
CS2311_TSB_R2	2024-03-02. Service bulletin. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
CS2311_TSB_R1	2024-01-06. Service bulletin. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
CS2311_TSB	2024-01-06. Service bulletin. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 13, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
PS750	2023-10-01. Service bulletin. PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.
CS2307L_OWNR2	2023-08-24. Service bulletin. CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft attempt. We are making this device available to customers free of charge and will ship it directly to customers who place orders within eighteen (18) months from the date of this letter.
CS2306L_OWNRPS2	2023-08-24. Service bulletin. CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft attempt. We are making this device available to customers free of charge and will ship it directly to customers who place orders within eighteen (18) months from the date of this letter.
CS2306L_OWNRSK32	2023-08-24. Service bulletin. CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft attempt. We are making this device available to customers free of charge and will ship it directly to customers who place orders within eighteen (18) months from the date of this letter.
CS2306L_OWNRAM2	2023-08-24. Service bulletin. CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft attempt. We are making this device available to customers free of charge and will ship it directly to customers who place orders within eighteen (18) months from the date of this letter.