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Service bulletin APaS10092019909

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10166503
Published by NHTSA2019-10-25
Manufacturer's numberAPaS10092019909
Manufacturer's date2019-10-09
NHTSA componentELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES

NHTSA's summary

Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019 Odysseys with a customer complaint of the front automatic door locks inop when using the door switch, key fob or the door handle sensors; only works manually when moving the door lock switch by hand. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Latches and locks

Vehicles listed
HONDA ODYSSEY2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V4400002020-07-28. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE
20V4390002020-07-28. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE
20V4370002020-07-28. LATCHES/LOCKS/LINKAGES:DOORS:LATCH
20200422020-02-06. Electrical
20V0660002020-02-06. ELECTRICAL SYSTEM:WIRING
19V2990002019-04-12. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; POWER TRAIN:AUTOMATIC TRANSMISSION
18V7950002018-11-09. LATCHES/LOCKS/LINKAGES:DOORS:LATCH

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A23-0232023-04-22. Service bulletin. Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.
A22-0272022-09-27. Service bulletin. "Service Bulletin - Audio sound will stop and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST Ring break conditions." "Service Bulletin - Audio sound will stop and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST Ring break conditions."
A22-0272022-09-09. Service bulletin. Service bulletin - Audio sound will stop and No Audio Connection message appears in the audio display. Audio amplifier software error.
A22-0012022-09-09. Service bulletin. Service bulletin - On February of 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. As of August 23, 2022, the Product Improvement Campaign has ended. The TCU can no longer be updated using Over The Air updates. If the customer needs to restore TCU services, the only option is to replace the TCU. This would be done as a customer pay repair.
A22-0272022-09-09. Service bulletin. "Service bulletin - Audio sound will stop and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST Ring break conditions."
ONLH6CODY08082022022-09-09. Service bulletin. Customer letter - Our records indicate that a Product Update has not been completed on this vehicle . The audio/information screen may show the clock being off by 1 hour. To correct this, an audio software update is available. Honda strongly recommends updating your vehicle as soon as possible.
A22-0182022-08-02. Service bulletin. Service bulletin - After powering open, the tailgate either slowly sags down or the power tailgate control unit sounds a warning tone before powering the tailgate closed. The right tailgate spring internal damper is damaged and does not have sufficient pressure to support the tailgate.
A22-0102022-07-07. Service bulletin. Service bulletin - When activating the sliding door power window auto-up feature, the window rolls up halfway and then rolls back down. There could be a pinch detection software compatibility issue between the power window regulator control unit and the rear window switch.
24142_honda_6gb_2022-07-07. Service bulletin. "Notice - Our records indicate that a PRODUCT IMPROVEMENT UPDATE has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]). The date for updating vehicles was extended from February 22, 2022 to August 22, 2022. As of August 23, 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. The Telematics Control Unit (TCU) using the Over the Air (OTA) update is required to connect to the VoLTE network to continue communications. Honda strongly recommends updating your vehicle as soon as possible, or risk having to replace the TCU at your cost."
ONL6GB012620222022-02-04. Service bulletin. Owner Notification Letter - On February 22, 2022, the 3G network will no longer support the in-vehicle services that previously were supported for your vehicle. The Telematics Control Unit (TCU) in your vehicle must be updated using the Over the Air (OTA) update to connect to the VoLTE network to continue communications. Honda strongly recommends updating your vehicle as soon as possible. After February 22, 2022, restoring services will require a customer pay TCU replacement performed by a service technician at an authorized dealer.