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NHTSA recall 20V440000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number20V440000
Manufacturer's numberY7Y
ManufacturerHonda (American Honda Motor Co.)
Reported2020-07-28
Owners notified2020-09-23
ComponentBACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE
Units potentially affected499344
Part numbers39540-TG7-AS1, 39540-TG7-AR1, 39540-TG7-AQ1, 39540-TG7-AP1, 39540-TG7-AN1, 39540-TG7-AL1, 39540-TG7-AK1, 39540-TG7-AH2, 39540-TG7-AG2, 39540-TG7-AG1, 39540-TG7-AF2, 39540-TG7-AF1, 39540-TG7-AE2, 39540-TG7-AE1, 39540-TG7-AD2, 39540-TG7-AD1, 39540-TG7-AB2, 39540-TG7-AB1, 39540-TG7-AA2, 39540-TG7-AA1, 39540-TGS-AD2, 39540-TGS-AD1, 39540-TGS-AC2, 39540-TGS-AC1, 39540-TGS-AB2, 39540-TGS-AB1, 39540-THR-A85, 39540-THR-A84, 39540-THR-A83, 39540-THR-A82, 39540-THR-A75, 39540-THR-A73, 39540-THR-A72, 39540-THR-A55, 39540-THR-A54, 39540-THR-A53, 39540-THR-A52, 39540-THR-A34, 39540-THR-A33, 39540-THR-A32, 39540-THR-A31, 39540-THR-A14, 39540-THR-A13, 39540-THR-A12, 39540-THR-A11
Remedy progress the manufacturer reported
ReportAnnual report 3, for 2024 quarter 3 to 2025 quarter 2
Filed with NHTSA2025-07-11
Vehicles in the campaign499344
Reported remedied491759 (98%)
Reported unreachable253
Reported removed818

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

What can happen

A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

The remedy

Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2019 HONDA ODYSSEY
2020 HONDA ODYSSEY
2019 HONDA PASSPORT
2020 HONDA PASSPORT
2019 HONDA PILOT
2020 HONDA PILOT
2021 HONDA PILOT

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
ABOM010620232023-01-11. Service bulletin. Dealer Message - During development, the idle stop enable criteria was mis-set allowing idle stop to improperly engage while battery health is low. Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not automatically restart. In most cases, the client can immediately restart the vehicle by selecting Park and pushing the Start button.
A23-0102023-01-11. Service bulletin. Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button. NOTE: If 23-008 Product Update: PGM-FI Idle Stop Software Update is applicable to the VIN, the PGM-FI software must be updated first before the warranty extension applies. Honda is extending the warranty coverage for valve adjustment to 10 years from the original date of purchase with no mileage limitation.
A23-0092023-01-11. Service bulletin. Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button. NOTE: If 23-008 Product Update: PGM-FI Idle Stop Software Update is applicable to the VIN, the PGM-FI software must be updated first before the warranty extension applies. Honda is extending the warranty coverage for valve adjustment and starter replacement related to this condition to 10 years from the original date of purchase with no mileage limitation.
A23-0082023-01-11. Service bulletin. Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
A22-0102022-07-07. Service bulletin. Service bulletin - When activating the sliding door power window auto-up feature, the window rolls up halfway and then rolls back down. There could be a pinch detection software compatibility issue between the power window regulator control unit and the rear window switch.
A22-0012022-02-04. Service bulletin. Service Bulletin - On February 22, 2022 the current 3G network that the vehicle connects to for services, will no longer be in-service. The Telematics Control Unit (TCU) Over the Air Update (OTA) is required to connect to the VoLTE network to continue communications.
ATI&010320229042022-01-11. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2021 Passports with a customer complaint of the rear view camera inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&112920219032021-12-03. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2021 Passports with a customer complaint of the rear view camera inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&102520219032021-11-03. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2021 Passports with a customer complaint of the rear view camera inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&100520219052021-10-16. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2021 Passports with a customer complaint of the rear view camera inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially