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Service bulletin SB-19-11-003

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10164595
Published by NHTSA2019-09-09
Manufacturer's numberSB-19-11-003
Manufacturer's date2019-08-22
NHTSA componentSTRUCTURE

NHTSA's summary

Some rear door striker plates were manufactured from material that might have allowed striker plate fasteners to be over-torqued during manufacture, potentially causing the striker plate to deform over time and resulting in a clunking noise in the mid C-pillar area when the door closes.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
TESLA MODEL 32017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SB-24-10-0052024-06-20. Service bulletin. Certain Standard Range Model 3 and Model Y vehicles that received the Lithium Iron Phosphate (LFP) HV Battery Retrofit did not receive the 2nd row floor reinforcement plate, which provides additional protection for the LFP HV Battery.
SB2320002R62023-10-02. Service bulletin. Certain Model 3 and Model Y vehicles may need a different Occupant Classification System (OCS) installed in the front passenger seat before servicing its subcomponents.
SB2320002R52023-08-21. Service bulletin. Certain Model 3 and Model Y vehicles may need a different Occupant Classification System (OCS) installed in the front passenger seat before servicing its subcomponents.
SB2320002R42023-08-21. Service bulletin. Certain Model 3 and Model Y vehicles may need a different Occupant Classification System (OCS) installed in the front passenger seat before servicing its subcomponents.
SB-23-10-002 R22023-05-08. Service bulletin. On some Model 3 vehicles, water may have leaked inside the trunk area through the trunk lid.
SB-23-10-002 R12023-05-08. Service bulletin. On some Model 3 vehicles, water may have leaked inside the trunk area through the trunk lid.
SB-23-10-0022023-05-08. Service bulletin. On some Model 3 vehicles, water may have leaked inside the trunk area through the trunk lid.
SB-20-12-0022020-04-06. Service bulletin. On some Model S, Model X, and Model 3 vehicles, condensation might build up inside of the B-pillar applique, potentially obscuring the B-pillar camera. This condition might cause some Autopilot features to be temporarily unavailable until the condensation goes away, such as Auto Lane Change, Blind Spot Detection, and Lane Departure Warning.
SB-19-10-0032020-01-06. Service bulletin. Some Model 3 vehicles might have a slight bulge at either or both upper A-pillar trims. This is strictly a cosmetic issue, and does not affect the operation or safety of the A-pillar or windshield in any way.
SB-19-12-001 R12019-10-15. Service bulletin. On some Model 3 vehicles, the front and/or mid aero shield panels might be susceptible to damage when driving through standing water. This can result in damaged or missing panels. Updated panels are available which have a more robust design than the original panels.