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Service bulletin sbw54072

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10163580
Published by NHTSA2019-08-07
Manufacturer's numbersbw54072
Manufacturer's date2019-08-06
NHTSA componentELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING

NHTSA's summary

Service Bulletin sent out to customers to repair damaged MCM 21-pin connector, terminals, and minor wiring.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine

Vehicles listed
WESTERN STAR 57002002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20216972021-11-12. Electrical
21V8820002021-11-12. ELECTRICAL SYSTEM:WIRING
20211722021-03-24. Electrical
21V2060002021-03-24. ELECTRICAL SYSTEM:WIRING
20202172020-05-18. Electrical
20V2810002020-05-18. ELECTRICAL SYSTEM:WIRING
18V1910002018-03-26. ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
CXA 3_25_NOx2025-04-02. Other. CX Advocate for NOx conversion low faults
CXA 2_25_Turbo Oil Drain2025-03-04. Other. CX Advocate for turbo oil drain cracking
CXA 2_25_NOx2025-03-04. Other. CX Advocate for NOx conversion low faults
CXA 1_16_Turbo Oil Drain2025-01-29. Other. CX Advocate for turbo oil drain cracking
CXA 1_16_NOx2025-01-29. Other. CX Advocate for NOx conversion low faults
CXA 1_16_GATS2.42025-01-29. Other. CX Advocate for GATS2.4 being expanding to DD15
CXA 1_16_DD13 Altitude2025-01-29. Other. CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.
CXA 1_16_CARB Truck Chec2025-01-29. Other. CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
ICI24-0512025-01-03. Other. Important Campaign Information letter for DDC D24R4 - Campaign Reactivated
ICI24-0502025-01-03. Other. Important Campaign Information letter for DDC D24R4 - Campaign Inactivated