Service bulletin 15-235-18R
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10163001 |
| Published by NHTSA | 2019-07-22 |
| Manufacturer's number | 15-235-18R |
| Manufacturer's date | 2019-06-10 |
| NHTSA component | EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
NHTSA's summary
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob NOTE: This condition is generally reported as occurring following a handsfree phone call or while using navigation voice guidance. Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
| SUBARU IMPREZA | 2019 |
|---|---|
| SUBARU WRX | 2019 |
| SUBARU WRX STI | 2019 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| FAQ 15-318-24R | 2024-05-02. Service bulletin. T16 VoLTE Warranty Extension (15-318-24R) Frequently Asked Questions. |
|---|---|
| 15-318-24R | 2024-05-02. Service bulletin. This bulletin announces the availability of the DCM Bypass Box designed to be used as an alternative replacement part for Data Communication Module (DCM) in vehicles with no active STARLINK subscription. There will be a warranty extension for the DCM up to 8 years (96 months) or 150,000 miles. |
| 15-256-19R | 2024-04-03. Service bulletin. This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. |
| 15-236-18R | 2024-04-03. Service bulletin. This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. |
| 12-321-21R | 2024-04-03. Service bulletin. This bulletin announces the design change made to the cowl panel. The change was made to address a small number of cases where the rubber sealing portion becomes separated. |
| 15-257-19R | 2024-04-03. Service bulletin. "This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations, and can cause DTC B2A15, a red telematics MIL to illuminate, or recurring STARLINK notification to retailers and emails to customers. " |
| 15-242-19R | 2024-04-03. Service bulletin. This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system’s remote access features. |
| 15-219-18R | 2024-04-03. Service bulletin. This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process. |
| 15-318-24R | 2024-04-02. Service bulletin. This bulletin announces the availability of the DCM Bypass Box designed to be used as an alternative replacement part for Data Communication Module (DCM) in vehicles with no active STARLINK subscription. |
| 18-225-22R | 2024-04-02. Service bulletin. This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable. |