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Service bulletin L-SB-0029-19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10162250
Published by NHTSA2019-07-08
Manufacturer's numberL-SB-0029-19
Manufacturer's date2019-05-14
NHTSA componentWHEELS

NHTSA's summary

TSB: Some 2011 ? 2019 model year Lexus vehicles (including RX350HL, RX450HL, LS460L, and LS600HL) with super chrome wheel finishes may become discolored and/or damaged when aftermarket cleaners, polishes, or brake dust removal products are used on wheels with super chrome finishes. Wheel cleaners and polish that contain acidic substances may damage the clear coat of the wheel, resulting in the undercoating (black) to become visible. See Figures 1 and 2 below for examples of wheel finishes damaged by aftermarket products. NOTE If using a wheel cleaning product, first test it in an area NOT visible to the customer.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Wheels

Vehicles listed
LEXUS ES 3502014
LEXUS GS 200T2016 to 2019
LEXUS GS 3502011
LEXUS GS 3502013 to 2019
LEXUS GS F2016 to 2019
LEXUS GS HYBRID2011
LEXUS GS HYBRID2014 to 2015
LEXUS GX2014
LEXUS IS 2502012 to 2017
LEXUS IS 3002013
LEXUS IS 3002016 to 2019
LEXUS IS 3502012 to 2018
LEXUS LS2012
LEXUS LS2018
LEXUS LS HYBRID2018
LEXUS NX2015, 2016
LEXUS RC 200T2015
LEXUS RC 3502016 to 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
Lexus PRO19-02 -2022-02-14. Service bulletin. POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
L-SB-0023-202020-08-03. Service bulletin. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.