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Service bulletin ATS190402

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10158719
Published by NHTSA2019-04-21
Manufacturer's numberATS190402
Manufacturer's date2019-04-11
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

"Tech Line Summary Article - Are you having this issue while using Apple CarPlay? -CarPlay beeps and stops working. -If you try to switch to a different audio source, you see the message XM-Check Tuner or FM-Radio Unavailable. -When you turn the ignition to OFF, the navigation display stays on."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
HONDA ODYSSEY2018, 2019
HONDA PASSPORT2019
HONDA PILOT2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V4400002020-07-28. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE
20V4390002020-07-28. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE
20200422020-02-06. Electrical
20V0660002020-02-06. ELECTRICAL SYSTEM:WIRING
19V2990002019-04-12. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A24-0612025-11-19. Service bulletin. Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have issues charging.
ATI&080720259022025-08-18. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A24-0612024-10-25. Service bulletin. Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
A24-0612024-09-26. Service bulletin. Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
APOC051020239012023-05-23. Service bulletin. Dealer Message - American Honda is requesting a parts inspection for only 76253-THR-A12 - MIRROR SET, L. Check your current inventory and return any inventory of these parts to American Honda immediately that are missing the 2 silver tabs/clips. They tabs/clips may be loose in the package.
A23-0232023-04-22. Service bulletin. Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.
A23-0082023-02-03. Service bulletin. Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
ATI&011920232023-01-25. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2018 Odyssey, Pilot, Ridgeline with a customer complaint of the vehicle running rough or in low power mode with the Malfunction Indicator Light (MIL) on with one or more of the DTC listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ABOM010620232023-01-11. Service bulletin. Dealer Message - During development, the idle stop enable criteria was mis-set allowing idle stop to improperly engage while battery health is low. Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not automatically restart. In most cases, the client can immediately restart the vehicle by selecting Park and pushing the Start button.
A23-0092023-01-11. Service bulletin. Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button. NOTE: If 23-008 Product Update: PGM-FI Idle Stop Software Update is applicable to the VIN, the PGM-FI software must be updated first before the warranty extension applies. Honda is extending the warranty coverage for valve adjustment and starter replacement related to this condition to 10 years from the original date of purchase with no mileage limitation.