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Service bulletin Dealer Letter an

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10157742
Published by NHTSA2019-04-08
Manufacturer's numberDealer Letter an
Manufacturer's date2012-10-22
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

VOLKSWAGEN DEALERSHIP COMMUNICATION (Jetta Instrument Cluster): This document informs dealers of an impending update. The Clock and trip meter buttons in the instrument cluster do not function properly. The corrective action taken to solve this issue was to Check the function of buttons and if necessary repair instrument cluster.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
VOLKSWAGEN JETTA2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V6150002019-08-22. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE; STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
VOS-26-422026-08-05. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.
VOS-26-152026-04-06. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand-alone tests for each of those components.
VOS-26-012026-02-06. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
V2719012011894262024-09-06. Service bulletin. Battery testing
9613012024-04-15. Service bulletin. Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement
9314012024-04-15. Service bulletin. High-voltage repairs on Hybrid and Electric vehicles
9313022024-04-15. Service bulletin. High Voltage Repairs on Hybrid Vehicles
9214022024-04-15. Service bulletin. Washer Level Sensor
9114122024-04-15. Service bulletin. Stationary Vehicle Displayed While in Motion (Premium 8 Radio)
9114092024-04-15. Service bulletin. Update Programming RCD-510 Radio (Premium 8)