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Service bulletin VSE-12-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10157677
Published by NHTSA2019-04-08
Manufacturer's numberVSE-12-14
Manufacturer's date2012-10-03
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

Service Information (VW Minimum Required Jetta Hybrid Auto Shipment AT343): This document informs of upcomming AT-343 Special Tool Packages for the matience of the Jetta Hybrids: ? Hybrid System Tools ? 1.4 TSI Engine ? 7 Speed DSG Transmission. ? In an effort to save shipping costs, we have included one tool which is used on 2.0 FSI equipped vehicles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Labels and manuals

Vehicles listed
VOLKSWAGEN JETTA HYBRID2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN VOLKSWAGEN

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20203532020-08-04. Label
19V6150002019-08-22. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE; STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
20174552017-09-20. Electrical
17V3520002017-05-31. EQUIPMENT:OTHER:LABELS
20171122017-03-02. Label
20171112017-03-02. Label
17V1370002017-03-02. EQUIPMENT:OTHER:LABELS
17V1360002017-03-02. EQUIPMENT:OTHER:LABELS
20140682014-03-05. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
VOS-26-422026-08-05. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.
VOS-26-152026-04-06. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand-alone tests for each of those components.
VOS-26-012026-02-06. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
V2715032016076_132026-01-07. Service bulletin. Diagnosis for Excessive Current Draw.
V2719012011894262024-09-06. Service bulletin. Battery testing
VWP13112024-04-22. Service bulletin. Model Year 2014 Prepaid PDI Time Units
VWM14022024-04-22. Service bulletin. This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
VWM14012024-04-22. Service bulletin. Volkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines
9613012024-04-15. Service bulletin. Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement
9314012024-04-15. Service bulletin. High-voltage repairs on Hybrid and Electric vehicles