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Service bulletin 18NA365

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10156901
Published by NHTSA2019-04-08
Manufacturer's number18NA365
Manufacturer's date2019-02-12
NHTSA componentFUEL SYSTEM, GASOLINE

NHTSA's summary

This technical bulletin provides a procedure to test the fuel level sensors to validate if the cause of the customers concerns and to replace the pump if validated the pump has failed.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Fuel system

Vehicles listed
BUICK ENCLAVE2017, 2018
CADILLAC XT52017, 2018
CHEVROLET TRAVERSE2017, 2018
GMC ACADIA2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20182892018-06-01. Fuel System
18V3580002018-05-31. FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25-NA-0652025-04-24. Service bulletin. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
05-06-04-022V2024-09-05. Service bulletin. This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16-NA-3832024-07-16. Service bulletin. This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
04-06-04-051I2024-07-16. Service bulletin. This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
22-NA-1932024-06-24. Service bulletin. This informational bulletin explains to the tech on where to look for a possible concern with the rockers causing the MIL to illuminate.
PIP5596A2024-04-15. Service bulletin. This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
22-NA-1932024-02-23. Service bulletin. This informational bulletin explains to the tech on where to look for a possible concern with the rockers causing the MIL to illuminate.
19-NA-0442024-02-21. Service bulletin. This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
PIP4964E2023-12-04. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
04-06-04-051H2023-08-28. Service bulletin. This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.