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Service bulletin TSB 18-2365

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10156855
Published by NHTSA2019-04-08
Manufacturer's numberTSB 18-2365
Manufacturer's date2019-02-19
NHTSA componentELECTRICAL SYSTEM; ENGINE

NHTSA's summary

Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) U029D and/or P2209 in the powertrain control module (PCM). This may be due to water intrusion.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine

Trouble codes named

P2209, U029D

Vehicles listed
FORD F-250 SD2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-550 SD2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-650 SD2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-750 SD2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20196092019-12-05. Electrical
20191742019-04-10. Electrical
19V2780002019-04-08. ENGINE; EQUIPMENT:ELECTRICAL
20187182018-12-20. Electrical
18V8940002018-12-18. ENGINE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
26E022026-09-01. Other. NEW VEHICLE DELIVERY HOLD Emissions Recall 26E02 Certain 2016-2019 F-650 - 750 and 2017-2019 F-350 - 550 Vehicles Equipped With 6.7L Diesel Engines Crankcase Ventilation (CCV) Inspection And Replacement
26N032026-09-01. Other. Customer Satisfaction Program 26N03 Certain 2017-2019 Model Year Super Duty Vehicles w/ 6.7L Diesel Engines Diesel Particulate Filter Replacement, If Required After Dealer Evaluation
25H05 S12026-04-30. Other. Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program
25N15 S12026-04-30. Other. Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
SSM 546012026-02-27. Service bulletin. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
25H052025-12-03. Other. This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.
TSB 25-25702025-12-01. Service bulletin. This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.
24L052025-10-03. Other. Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles
24L042025-10-03. Other. Certain 2017 and 2020-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update
24L042025-09-03. Other. Certain 2017 and 2020-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update