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Service bulletin PB-R39917-2018-1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10156246
Published by NHTSA2019-04-01
Manufacturer's numberPB-R39917-2018-1
Manufacturer's date2018-12-04
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group, has decided to launch Recall R39917 on certain model year 2017 ? 2019 XC90, S90, V60CC, V90, XC40, V60, XC60, V90CC vehicles. Volvo has identified that the Telematics and Driver Support Systems may not function as designed due to a software error in the Vehicle Connectivity Module (VCM). This could result in the vehicle not providing the GPS location, increasing the risk of no emergency response. The corrective action is to complete a Total Upgrade on all affected vehicles. A total of 17,548 U.S. and 1,461 Canadian vehicles are eligible for this recall.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
VOLVO S902017, 2018, 2019
VOLVO V602017, 2018, 2019
VOLVO V60CC2017, 2018, 2019
VOLVO V902017, 2018, 2019
VOLVO V90CC2017, 2018, 2019
VOLVO XC402019
VOLVO XC602017, 2018, 2019
VOLVO XC902017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20213452021-06-02. Electrical
21V4140002021-06-02. ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
21V2730002021-04-21. ELECTRICAL SYSTEM:SOFTWARE
18V8000002018-11-13. ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
34295.9.02026-04-07. Service bulletin. This is a Technical Journal: Text plus 2 attachments 1 PDF and 1 PNG - High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. This TJ is a guide to the kinds of repairs that can be done instead of a complete HV battery replacement.
 Parts, methods, and tools are now available to repair almost all faults within the High Voltage Battery.
367572026-02-05. Service bulletin. This is a Technical Journal: Text plus TJI 528994 - Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism
369162025-08-18. Service bulletin. This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
357552025-07-09. Service bulletin. This is a Technical Journal: BEV and LR-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG_192-411899-H00-029 or higher
357552025-07-09. Service bulletin. This is a Technical Journal: BEV and LR-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG_192-411899-H00-029 or higher
369612025-04-09. Service bulletin. This is a Technical Journal: Improved 12V battery test in VIDA. Service:
 Don“t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
TJ 342952025-04-09. Service bulletin. This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA.
367572024-10-30. Service bulletin. This is a Technical Journal: Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism
TJ36961.2.1-2024-08-072024-09-19. Other. This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
TJ27536.21.1-2024-08-072024-09-19. Other. Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service