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Service bulletin 12-257-19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10154426
Published by NHTSA2019-03-11
Manufacturer's number12-257-19
Manufacturer's date2019-01-31
NHTSA componentEQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

This bulletin announces manufacturing process changes made to address small number of cases where the cover (outer skin) of the visor above the combination meter and / or the center panel in the area just above the audio unit has begun to peel. The peeling condition can result from extended periods of exposure to sunlight and the related temperature variations.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
SUBARU BRZ2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
15-211-17R2023-12-05. Service bulletin. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed.
01-168-09R2023-09-05. Service bulletin. The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
15-285-21R2023-08-02. Service bulletin. This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
12-249-23R2023-08-02. Service bulletin. This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
171713R2023-04-24. Service bulletin. Event Data Recorder (EDR) Function of Airbag Module
15-285-21R2023-04-06. Service bulletin. This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
WQE41-12023-03-13. Service bulletin. Puddle Light Recall
01-167-08R2022-09-08. Service bulletin. This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
15-302-222022-09-08. Service bulletin. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
18-226-212022-09-08. Service bulletin. The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.