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Service bulletin 12-249-23R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10240110
Published by NHTSA2023-08-02
Manufacturer's number12-249-23R
Manufacturer's date2023-07-11
NHTSA componentEQUIPMENT

NHTSA's summary

This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
SUBARU BRZ2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
SUBARU CROSSTREK2012 to 2015
SUBARU CROSSTREK2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
SUBARU CROSSTREK HYBRID2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
SUBARU FORESTER1995 to 1997
SUBARU FORESTER1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
SUBARU IMPREZA1990
SUBARU IMPREZA1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
SUBARU IMPREZA STI2008, 2009 (the catalog's model; the bulletin names a series or trim of it)
SUBARU IMPREZA WRX2015 (the catalog's model; the bulletin names a series or trim of it)
SUBARU LEGACY1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
SUBARU OUTBACK1995 to 2004
SUBARU OUTBACK2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
SUBARU OUTBACK SPORT2006 (the catalog's model; the bulletin names a series or trim of it)
SUBARU OUTBACK SPORT2008, 2009 (the catalog's model; the bulletin names a series or trim of it)
SUBARU WRX2002 to 2014
SUBARU WRX2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
SUBARU WRX STI2004 to 2005
SUBARU WRX STI2008 to 2014
SUBARU WRX STI2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V0160002023-01-23. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
20195362019-10-25. Accessories
18V4550002018-07-10. EQUIPMENT:OTHER:LABELS; TIRES
20152492015-06-04. Accessories
20152062015-05-15. Accessories
20144132014-09-22. Accessories
13V1590002013-04-24. EQUIPMENT
20130632013-02-25. Accessories
13V0610002013-02-25. EQUIPMENT; ELECTRICAL SYSTEM
20124442012-12-27. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
15-270-20R2024-05-02. Service bulletin. This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and Navigation system utilized in the models listed.
09-116-24R2024-05-02. Service bulletin. This bulletin announces the availability of new reprogramming files for the Engine Control Module (ECM) to address cases of the internal valve of the Thermo-Control Valve (MCV) having erratic operation. The new logic contains optimized software for the MCV provided an enhanced operation.
WRI-22R2024-05-02. Service bulletin. In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating this service program for certain 2023 model year Legacy and Outback vehicles equipped with STARLINK® InVehicle Technology. As a result of 3G network no longer being available, the DCM may not connect to 4G VoLTE for voice calls and the call will fail.
03-91-23R2024-05-02. Service bulletin. This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position.
FAQ 15-317-24R2024-05-02. Service bulletin. T16 Warranty Extension (15-317-24R) Frequently Asked Questions.
FAQ 15-318-24R2024-05-02. Service bulletin. T16 VoLTE Warranty Extension (15-318-24R) Frequently Asked Questions.
15-297-22R2024-05-02. Service bulletin. The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
07-225-24R2024-05-02. Service bulletin. This bulletin announces the availability of new reprogramming files developed to address cases were a halt code E5, B28A6 and or DTC B28C7 is detected by the EyeSight Stereo Camera assembly.
07-226-24R2024-05-02. Service bulletin. This bulletin announces the availability of new reprogramming files developed to address cases were a halt code E5 and or DTC b28C7 is detected by the EyeSight Stereo Camera assembly.
12-253-23R2024-05-02. Service bulletin. This bulletin announces the availability of new reprogramming files developed to address cases were a halt code E5 and or DTC b28C7 is detected by the EyeSight Stereo Camera assembly.