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Service bulletin PIT5390C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10154319
Published by NHTSA2019-03-11
Manufacturer's numberPIT5390C
Manufacturer's date2019-02-25
NHTSA componentLATCHES/LOCKS/LINKAGES

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have the alarm sounding when learning new key fobs after the original key fobs were lost. Technician will open the driver's door and allow the Content Theft Deterrent alarm to activate, which will pulse the horns and exterior lamps for approximately 30 seconds and the alarm will shut off at this time. As long as the driver's door remains open the alarm will not turn back on and the new transmitters can be programmed.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks

Vehicles listed
CADILLAC ESCALADE ESV2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018, 2019
CHEVROLET SUBURBAN2015, 2016, 2017, 2018, 2019
CHEVROLET TAHOE2015, 2016, 2017, 2018, 2019
GMC YUKON2015, 2016, 2017, 2018, 2019
GMC YUKON DENALI2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PI0737A2024-04-29. Service bulletin. Rear Doors Intermittently will not Open from Inside.
18-NA-2792023-02-23. Service bulletin. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
18-NA-2792023-02-07. Service bulletin. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
18NA2792021-07-19. Service bulletin. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
18NA2792021-07-06. Service bulletin. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
18NA2792020-03-02. Service bulletin. This informational bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
18NA2792019-07-01. Service bulletin. This informational bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
19NA0722019-05-28. Service bulletin. This informational bulletin provides information for dealers/technicians on Rear Compartment Floor Stowage Compartment Cover Handle Availability as Service Part.
PIT56652019-04-08. Service bulletin. This Preliminary information communicates customers may comment on poor remote keyless entry (RKE) range (less than 20 feet.) Some customers may comment that the RKE fob must be held next to the driver door handle before the doors will unlock when passively attempting to unlock the door. The Radio Antenna Amplifier may be causing the range issue.
17NA1532019-03-25. Service bulletin. This informational bulletin provides information and operating tips for the hands free lift gate.