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Service bulletin N182190820

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10154258
Published by NHTSA2019-03-11
Manufacturer's numberN182190820
Manufacturer's date2019-01-07
NHTSA componentSTEERING

NHTSA's summary

N182190820 - Customer Satisfaction Program. Certain vehicles, may have a condition where the power steering belt may slip due to tooth wear-out or poor belt tooth-to-gear tooth fit. Power steering assist may be reduced or lost intermittently, if early warning signs are ignored. Early warnings may include a ?Steering Assist is Reduced? message, audible clicking / squealing sounds, or a change in steering effort. Dealers will replace the steering gear assembly.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
CADILLAC ESCALADE2018, 2019
CADILLAC ESCALADE ESV2018, 2019
CHEVROLET SILVERADO 15002018, 2019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2018, 2019
CHEVROLET TAHOE2018, 2019
GMC SIERRA 15002018, 2019 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2018, 2019
GMC YUKON XL2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
23-NA-2012025-10-21. Service bulletin. This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and/or Loss of Brake Assist and Malfunction Indicator Lamp (MIL) Illuminated.
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
13-02-32-001H2025-05-06. Service bulletin. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
23-NA-1852025-04-28. Service bulletin. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
25-NA-0652025-04-24. Service bulletin. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
16-NA-1092025-02-28. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
04-06-01-029K2024-12-04. Service bulletin. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
23-NA-2012024-10-24. Service bulletin. This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and/or Loss of Brake Assist and Malfunction Indicator Lamp (MIL) Illuminated.
24-NA-1852024-10-22. Service bulletin. This informational bulletin provides information on Steering Bump or Clunk Noise on Rough Roads or Potholes.
23-NA-1852024-02-23. Service bulletin. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.