Service bulletin A19-017
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10154174 |
| Published by NHTSA | 2019-03-05 |
| Manufacturer's number | A19-017 |
| Manufacturer's date | 2019-02-02 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
"Service bulletin - An incorrectly programmed telematics control unit (TCU) was installed in the vehicle, which may result in one or more of the following symptoms: - HondaLink Services - Remote commands do not work, for example, remote door lock/unlock, virtual dashboard, safety and security services (automatic crash notification, eCall/911), etc. - The Wi-Fi Hotspot connection doesn't work. - Over the air (OTA) updates do not work."
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| HONDA PASSPORT | 2019 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 20V440000 | 2020-07-28. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE |
|---|---|
| 20V439000 | 2020-07-28. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| A24-061 | 2025-11-19. Service bulletin. Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have issues charging. |
|---|---|
| A24-061 | 2024-10-25. Service bulletin. Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger. |
| A24-061 | 2024-09-26. Service bulletin. Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger. |
| A23-023 | 2023-04-22. Service bulletin. Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine. |
| A23-008 | 2023-02-03. Service bulletin. Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button. |
| ABOM01062023 | 2023-01-11. Service bulletin. Dealer Message - During development, the idle stop enable criteria was mis-set allowing idle stop to improperly engage while battery health is low. Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not automatically restart. In most cases, the client can immediately restart the vehicle by selecting Park and pushing the Start button. |
| A23-009 | 2023-01-11. Service bulletin. Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button. NOTE: If 23-008 Product Update: PGM-FI Idle Stop Software Update is applicable to the VIN, the PGM-FI software must be updated first before the warranty extension applies. Honda is extending the warranty coverage for valve adjustment and starter replacement related to this condition to 10 years from the original date of purchase with no mileage limitation. |
| A23-008 | 2023-01-11. Service bulletin. Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button. |
| A22-027 | 2022-09-27. Service bulletin. "Service Bulletin - Audio sound will stop and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST Ring break conditions." "Service Bulletin - Audio sound will stop and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST Ring break conditions." |
| A22-027 | 2022-09-09. Service bulletin. Service bulletin - Audio sound will stop and No Audio Connection message appears in the audio display. Audio amplifier software error. |