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Service bulletin SSM 47723

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10153952
Published by NHTSA2019-03-04
Manufacturer's numberSSM 47723
Manufacturer's date2018-12-19
NHTSA componentSEAT BELTS:FRONT:RETRACTOR

NHTSA's summary

Some 2015-2019 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seat belts

Vehicles listed
FORD TRANSIT2015, 2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V2500002020-05-05. SEAT BELTS:FRONT:RETRACTOR
20V2220002020-04-20. SEAT BELTS:FRONT:RETRACTOR
16V1110002016-02-25. SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
20160902016-02-22. Seats And Restraints
15V4020002015-06-24. SEAT BELTS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 519072023-10-04. Service bulletin. Some 2015-2023 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
SSM 508742022-06-30. Service bulletin. Some 2015-2022 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
SSM 502362021-11-02. Service bulletin. Some 2015-2021 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
SSM 469992018-06-11. Service bulletin. Some 2015-2018 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
SSM 469992018-05-29. Service bulletin. Some 2015-2018 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
SSM 461022017-08-01. Service bulletin. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
SB452912015-10-23. Service bulletin. FORD: ACTIVATION OF THE BACK LOCKING EFFECT MAY BE CAUSING FRONT SEAT BELT TO BE BLOCKED *CN
ASI-451022015-09-23. Service bulletin. FORD: SOME VEHICLES FRONT SEAT BELTS ARE MAKING NOISE AND FAILS TO RETRACT OR EXTEND PROPERLY DUE TO A POSSIBLE MODIFICATION OF VEHICLE AND BULKHEAD PARTITION. MODEL 2015 TRANSIT. *PE