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Service bulletin 5NP-C7T6R-02

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10152888
Published by NHTSA2019-02-19
Manufacturer's number5NP-C7T6R-02
Manufacturer's date2019-01-16
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Some Hyundai Genesis vehicles may experience a haptic steering warning light with DTC Code B247100 ? Vibration Motor Fault code set. This bulletin provides service information and the procedure to replace the haptic controller.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Trouble codes named

B2471

Vehicles listed
HYUNDAI GENESIS2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20240892024-02-13. Electrical
24V1070002024-02-13. ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
20163902016-08-10. Electrical
16V5750002016-08-02. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20150902015-02-27. Electrical
15V0970002015-02-19. EXTERIOR LIGHTING:TAIL LIGHTS; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25-01-024H EM2025-04-18. Service campaign. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services, please see the instructions below to reestablish the connection via the AVN pinhole reset method.
25-01-024H TSB2025-03-25. Service campaign. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.
20-BE-009H-12020-10-08. Service bulletin. This bulletin provides the warranty extension, service procedure to replace the left side of the multifunction switch assembly, and perform a software update. Certain vehicles may exhibit intermittent headlight flickering while driving with the light switch on AUTO light mode.
Warranty Extensi2020-07-08. Service bulletin. Hyundai is extending the multifunction switch assembly warranty to 15 years with unlimited miles from the date of original retail delivery or date of first use (whichever occurs first). A service procedure is provided to replace the multifunction switch assembly. Certain vehicles may exhibit intermittent headlight flickering while driving with light switch on the AUTO light mode. Refer to the warranty and service parts information outlined in the TSB whenever the multifunction switch assembly replacement is required.
20-BE-009H2020-07-08. Service bulletin. This bulletin provides the warranty extension and service procedure to replace the multifunction switch assembly. Certain vehicles may exhibit intermittent headlight flickering while driving with the light switch on AUTO light mode. Hyundai is extending the multifunction switch assembly warranty to 15 years with unlimited miles from the date of original retail delivery or date of first use (whichever occurs first). Refer to the warranty and service parts information outlined in this bulletin whenever the multifunction switch assembly replacement is required.
20-BE-008H2020-07-08. Service bulletin. This bulletin provides information for new software to update the Navigation and Display Audio system to include the Apple CarPlay and Android Auto feature. This bulletin describes how to transfer the update software to a storage drive (USB or SD Card) and perform the software installation into the audio system.
20-BE-007H2020-05-07. Service bulletin. On certain 2015-2016 Genesis (DH) vehicles, the trunk harness may be damaged due to tension against the trunk lid arm. This bulletin provides the procedure to inspect, repair when necessary, and reroute the wire harness.
20-EE-003H2020-05-07. Service bulletin. This bulletin provides information on identifying dealer stock vehicles with either: • A Battery SOC alert - low Battery State of Charge (SOC) at or below 50%. • A 30 Day alert - vehicle has not started and reported an SOC in 30 days.
20-BE-001H2020-02-03. Service bulletin. This bulletin provides guidelines to inspect the USB, head unit, and multi-box for common connection conditions. 2. This bulletin presents guidelines to inspect for common Android Auto and Apple CarPlay connection conditions. 3. This bulletin provides physical differences between the USB 2.0 port and USB 3.0 port.
19-FL-003H2019-05-20. Service bulletin. This bulletin provides the procedure to write the Vehicle Identification Number (VIN) during the replacement of the Engine Control Module (ECM) or Powertrain Control Module (PCM). Once the VIN has been programmed to the ECM/PCM, it cannot be removed or overwritten.