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Service bulletin A13-097

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10152788
Published by NHTSA2019-02-13
Manufacturer's numberA13-097
Manufacturer's date2019-02-01
NHTSA componentVISIBILITY:POWER WINDOW DEVICES AND CONTROLS; VISIBILITY

NHTSA's summary

"Service bulletin - Clearance between the motor pinion and the plate hole causes the plate body to flex, which allows the gear to move up and jump off the motor teeth."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Power windows

Vehicles listed
HONDA CIVIC2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SB-13-0972014-01-29. Service bulletin. HONDA: ON SOME VEHICLES, BOTH DRIVER AND PASSENGER FRONT WINDOWS WILL NOT GO UP DUE TO LACK OF CLEARANCE BETWEEN MOTOR PINION AND PLATE HOLE CAUSING PLATE BODY TO FLEX ALLOWING GEAR TO MOVE UP AND JUMP OFF MOTOR TEETH. MODEL 2012-2013 CIVIC. *PE