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Service bulletin SB-13-097

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10054496
Published by NHTSA2014-01-29
Manufacturer's numberSB-13-097
Manufacturer's date2013-10-30
NHTSA componentVISIBILITY:POWER WINDOW DEVICES AND CONTROLS

NHTSA's summary

HONDA: ON SOME VEHICLES, BOTH DRIVER AND PASSENGER FRONT WINDOWS WILL NOT GO UP DUE TO LACK OF CLEARANCE BETWEEN MOTOR PINION AND PLATE HOLE CAUSING PLATE BODY TO FLEX ALLOWING GEAR TO MOVE UP AND JUMP OFF MOTOR TEETH. MODEL 2012-2013 CIVIC. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Glass, wipers and mirrors, Power windows

Vehicles listed
HONDA CIVIC2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
A13-0972019-02-13. Service bulletin. "Service bulletin - Clearance between the motor pinion and the plate hole causes the plate body to flex, which allows the gear to move up and jump off the motor teeth."