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Service bulletin ZLZ-Lexus POL18-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10152599
Published by NHTSA2019-01-07
Manufacturer's numberZLZ-Lexus POL18-
Manufacturer's date2018-10-22
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
LEXUS GS 200T2016 to 2017
LEXUS GS 3502008 to 2009
LEXUS GS 3502013 to 2018
LEXUS GS F2016 to 2018
LEXUS GS HYBRID2014 to 2015
LEXUS IS 250C2010 to 2015
LEXUS IS 3502010 to 2012
LEXUS IS 350C2010 to 2015
LEXUS IS F2008 to 2014
LEXUS LS2008, 2009, 2010
LEXUS LS2012
LEXUS LS 4602007
LEXUS LS 4602011
LEXUS LS4602013 to 2014
LEXUS LS600H2013 to 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
LSB002514B2021-12-20. Service bulletin. Immobilizer and Smart Key Reset
LSB0025142021-12-20. Service bulletin. Immobilizer and Smart Key Reset.
LSB0021142021-12-20. Service bulletin. Techstream ECU Flash Reprogramming Procedure.
KLG_19LE05-TI-Up2020-09-14. Service bulletin. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
KLG_19LE05-TI-Up2020-09-14. Service bulletin. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
L-SB-0028-202020-09-14. Service bulletin. TSB: Some 2006 ? 2020 model year Lexus hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery cooling fan or intake filter. This condition could reduce the efficiency of the HV battery cooling system.
KLG - Dealer Pac2020-03-30. Service bulletin. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated
KLG_Dealer Packa2020-01-27. Service bulletin. Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
KLG_Dealer Packa2019-10-15. Service bulletin. Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
L-SB-0001-18-Rev2019-09-03. Service bulletin. TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. G1765 Applicability has been updated to include applicable 2018 models and 2016 ? 2018 model year RC 300 and 2015 ? 2018 model year RC 350 vehicles. ? Applicability has been updated to exclude 2001 ? 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Lexus-specific control unit