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Service bulletin KLG_19LE05-TI-Up

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10179738
Published by NHTSA2020-09-14
Manufacturer's numberKLG_19LE05-TI-Up
Manufacturer's date2020-08-24
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
LEXUS CT2011, 2012, 2013, 2014, 2015, 2016
LEXUS CT HYBRID2017
LEXUS ES2010, 2011, 2012, 2013
LEXUS ES 3502014
LEXUS GS2011, 2012, 2013
LEXUS GS 3502014
LEXUS GS F2015 to 2017
LEXUS GS HYBRID2014 to 2015
LEXUS GX2013, 2014
LEXUS HS 250 HYBRID2012 to 2013
LEXUS HS 250 HYBRID2016 to 2017
LEXUS IS2010, 2011, 2012, 2013
LEXUS IS F2013 to 2017
LEXUS LS2011, 2012
LEXUS LS2016
LEXUS NX2015, 2016
LEXUS RC F2015 to 2017
LEXUS RX2010, 2011
LEXUS RX 3502013
LEXUS RX 3512014
LEXUS RX HYBRID2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
LSB0025142021-12-20. Service bulletin. Immobilizer and Smart Key Reset.
KLG_19LE05-TI-Up2020-09-14. Service bulletin. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
19LE05 - Dealer2020-01-27. Service bulletin. Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
L-TT-0221-17_Rev2019-05-13. Service bulletin. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
L-SB-0084-15_Rev2018-06-18. Service bulletin. TSB: REVISION NOTICE May 08, 2018 Rev1: * Applicability has been updated to include 2017 - 2018 model year vehicles. * The Introduction and Download/Installation Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. A download and installation are required to activate the Enform suite of apps and data services before they are used for the first time on new vehicles. The download and installation process may also be performed under other circumstances such as following a head unit replacement or after the customer's personal settings are erased. The download and installation process requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the download and installation procedure, individual Enform apps may periodically update through an over-the-air update system. Follow the procedure in this bulletin to perform the download/installation procedure and app updates.
DLB_Technical In2018-04-23. Service bulletin. DLB Expired on February 28, 2016
DLB_Dealer Lette2018-04-23. Service bulletin. DLB Expired on February 28, 2016
L-SB-0006-182018-03-12. Service bulletin. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0035-15. ? The entire bulletin has been updated. Service Bulletin No. L-SB-0035-15 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2015 ? 2017 model year Lexus vehicles equipped with navigation (version older than V1##8940) may exhibit one or more of the following conditions: ? Unable to download Destination Assist ? Software update date does not display ? ?Calculating? message displays on the map screen without displaying street name and remaining distance ? Unable to guide a route on the Home screen ? Black display screen ? Bluetooth® disconnects intermittently
L-TT-0168-142016-03-31. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.