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Service bulletin PIC6265D

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10151851
Published by NHTSA2018-12-17
Manufacturer's numberPIC6265D
Manufacturer's date2018-11-15
NHTSA componentVEHICLE SPEED CONTROL:CRUISE CONTROL; LANE DEPARTURE

NHTSA's summary

This Preliminary information communicates that a vehicle may exhibit a Adaptive Cruise Control Unavailable and/or Lane Keep Assist Unavailable message. The technician may attempt to program the Active Safety Control Module (ASCM) and encounter a code E4399. The technician is advised if he encounters this concern to zero the MIC counter by placing the vehicle into and back out of "Transport Mode".

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Throttle and cruise control

Vehicles listed
BUICK LACROSSE2017, 2018, 2019
CADILLAC CT62016
CADILLAC CT62019
CADILLAC CT6 PLUG-IN HYBRID2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V8890002019-12-12. SERVICE BRAKES; ELECTRONIC STABILITY CONTROL (ESC); SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
PIT5551P2024-12-05. Service bulletin. This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIT5551N2024-03-18. Service bulletin. This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIT61272024-03-18. Service bulletin. This Preliminary information communicates a vehicle may come to the dealer with Super Cruise inoperative. On inspection the tech will find code B126B. Tech is given direction on how to update the Map module to restore function. Dealer is also given directions to give to customer to ensure they continue to receive updates.
PIC6123G2024-01-29. Service bulletin. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
PIT5551M2023-12-18. Service bulletin. This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIP4964E2023-12-04. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
PIT5551L2023-09-18. Service bulletin. This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIT5551K2023-08-21. Service bulletin. This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
23-NA-0622023-06-19. Service bulletin. This service bulletin provides repair information to correct a customer concern of Rear View Camera Issues - DTCs B395A, B395B, B395C, B101E, B101D.