Service bulletin 5XN09DX9A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10151704
Published by NHTSA	2018-12-17
Manufacturer's number	5XN09DX9A
Manufacturer's date	2015-10-07
NHTSA component	SEATS

NHTSA's summary

Part Description: Front seat trim covers Issue Description: For vehicles built prior to 7/13/2015, if the customer complaint is related to a hard spot or wear mark at the rear/center location of the front seat cushion cover, replace the heated seat element with a minimum AE level part. Remove adhered element with care to avoid damage to cushion foam pad. If replacement of the passenger cushion foam pad is necessary, The Occupant Detection System (ODS) module and foam pad must be ordered and replaced as a paired assembly. Not to be replaced independently.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
JEEP CHEROKEE	2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2016393	2016-08-10. Seats And Restraints
16V590000	2016-08-10. SEATS:MID/REAR ASSEMBLY; SEATS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
2301615	2023-01-09. Service bulletin. Front Passenger Fold Flat Seat Back Inoperative This bulletin involves adjusting the passenger fold flat seat back cable. The customer may describe that the passenger front fold flat seat back is inoperative and the seat back will not fold down.
2302716	2022-11-21. Service bulletin. Rattle/Squeak From Lower Rear Seat This bulletin involves inspecting the rear seat track adjuster bar speed nut fasteners. The customer may describe a rattling/ticking noise from rear seat track(s)/seat track adjuster bar area.
1000120	2022-10-17. Service bulletin. Airbag Warning Lamp (AWL) Illuminated B0028-13 and B0020-13 This bulletin involves inspecting and installing a jumper harness in the front seats if needed. Customers may experience a AWL illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in memory:B0028-13 - Right Side Seat Deployment Squib 1 - Circuit Open. B0020-13 - Left Side Seat Deployment Squib 1 - Circuit Open.
2300521	2022-10-17. Service bulletin. Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.
2300521REVB	2022-09-26. Service bulletin. Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.
0810814	2022-09-26. Service bulletin. RA2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud (Grand Cherokee only). U0208-00 - Loss Communication With Heated Seat Control Module (Cherokee only).Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.
0810914	2022-09-26. Service bulletin. RG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud. The radio does not allow selection of the Polish language. The radio fan continually runs at high speed. Customer perception may be the radio fan is too loud.Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.
D1607	2022-09-15. Service bulletin. To announce the removal of the 9-speed 948TE transmission from the Powertrain Pre-Authorization Program
5XN09DX9A$	2022-08-08. Service bulletin. Part Description: Front seat trim covers Issue Description: For vehicles built prior to 7/13/2015, if the customer complaint is related to a hard spot or wear mark at the rear/center location of the front seat cushion cover, replace the heated seat element with a minimum AE level part. Remove adhered element with care to avoid damage to cushion foam pad. If replacement of the passenger cushion foam pad is necessary, The Occupant Detection System (ODS) module and foam pad must be ordered and replaced as a paired assembly. Not to be replaced independently.
5XN09DX9A$	2022-07-25. Service bulletin. Part Description: Front seat trim covers Issue Description: For vehicles built prior to 7/13/2015, if the customer complaint is related to a hard spot or wear mark at the rear/center location of the front seat cushion cover, replace the heated seat element with a minimum AE level part. Remove adhered element with care to avoid damage to cushion foam pad. If replacement of the passenger cushion foam pad is necessary, The Occupant Detection System (ODS) module and foam pad must be ordered and replaced as a paired assembly. Not to be replaced independently.