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Service bulletin 13289

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10151698
Published by NHTSA2018-12-17
Manufacturer's number13289
Manufacturer's date2015-10-28
NHTSA componentSTEERING: STEERING WHEEL/HANDLE BAR; STEERING

NHTSA's summary

Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Steering column and wheel

Vehicles listed
CHRYSLER CHRYSLER
DODGE DODGE
DODGE RAM 15002010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 25002010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 35002010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 45002011, 2012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 55002011, 2012 (the catalog's model; the bulletin names a series or trim of it)
FIAT FIAT
JEEP JEEP
RAM 15002009
RAM 15002013, 2014, 2015, 2016, 2017, 2018, 2019
RAM 25002009
RAM 25002013, 2014, 2015, 2016, 2017, 2018
RAM 35002007 to 2009
RAM 35002013, 2014, 2015, 2016, 2017, 2018
RAM 45002008 to 2009
RAM 45002013, 2014, 2015, 2016, 2017, 2018
RAM 55002008 to 2009
RAM 55002013, 2014, 2015, 2016, 2017, 2018
RAM C/V TRADESMAN2013 to 2016
RAM PROMASTER2014 to 2018
RAM PROMASTER 25002015
RAM PROMASTER 35002016
RAM PROMASTER CITY2015, 2016, 2017, 2018
RAM redundant 45002010
RAM redundant 55002010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
S190800000472020-07-27. Service bulletin. Volume Uncontrollable Or Stuck On High
08-064-122018-05-14. Service bulletin. Full Leather Wrapped Heated Steering Wheel Does Not Get Warm Enough This Bulletin involves reconfiguring the vehicle with the proper leather wrapped heated steering wheel configuration. The customer may experience heated, full leather wrapped steering wheel not warming up fully.
08-064-122018-02-21. Service bulletin. Full Leather Wrapped Heated Steering Wheel Does Not Get Warm Enough This Bulletin involves reconfiguring the vehicle with the proper leather wrapped heated steering wheel configuration. The customer may experience heated, full leather wrapped steering wheel not warming up fully.
22-001-162016-07-14. Service bulletin. SYMPTOM/CONDITION: The customer may describe steering wheel vibration while driving at highway speed. VISUAL INSPECTION: Visual inspection of the vehicle is recommended prior to road testing or performing any other procedure. Inspect for the following: · Verify correct (OEM) wheel and tire, as well as presence of wheel weights. · Inspect tires and wheels for damage, mud packing and unusual wear; correct as necessary. · Check and adjust tire air pressure to the pressure listed on the label attached to the driver's door opening.