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Service bulletin 12-252-18

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10150943
Published by NHTSA2018-12-10
Manufacturer's number12-252-18
Manufacturer's date2018-10-19
NHTSA componentSTRUCTURE:FRAME AND MEMBERS; EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY

NHTSA's summary

This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in the glove box to be installed as part of the pre-delivery inspection (PDI) procedure. Recently, all carriers transporting vehicles from SIA began using individual wheel tie-downs instead of the chain-type tie-downs. As a result, these under-body grommets are now installed during vehicle assembly.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories

Vehicles listed
SUBARU ASCENT2019
SUBARU IMPREZA2019
SUBARU LEGACY2019
SUBARU OUTBACK2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V4360002026-07-07. EQUIPMENT:OTHER:LABELS
19V4930002019-06-26. STRUCTURE
18V5080002018-08-02. STRUCTURE:BODY:ROOF AND PILLARS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
05-62-18R2026-09-03. Service bulletin. This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.
SubaruNet Announcement (P2026-08-04. Other. WRH-26 Certification Label Non-Compliance Recall- Parts and SSLP Process Updates.
13-108-252025-09-02. Service bulletin. This bulletin provides information on paint codes for vehicles in the 2026 line up.
12-258-25R2025-09-02. Service bulletin. This bulletin provides additional examples, diagnostics tips and installation tips as helpful aids to be used when working with sunroof seals and sunroof frame assemblies on Ascent models.
07-189-21R2025-05-02. Service bulletin. This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.
12-267-252025-05-01. Service bulletin. This bulletin announces a design change to the hood lock switch portion of the hood lock assembly.
12-265-252025-04-01. Service bulletin. This bulletin announces design changes made to the Power Rear Gate Drive (PRG) Unit to address concerns of the power rear gate being inoperative.
12-258-252025-04-01. Service bulletin. This bulletin provides additional examples, diagnostics tips and installation tips as helpful aids to be used when working with sunroof seals and sunroof frame assemblies on Ascent models.
12-262-252025-04-01. Service bulletin. This Bulletin announces diagnostic procedures to be followed when working with a Power Rear Gate (PRG).
12-251-23R2024-12-02. Service bulletin. This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear Gate (PRG) systems.