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Service bulletin 613712

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10150382
Published by NHTSA2018-12-03
Manufacturer's number613712
Manufacturer's date2012-12-01
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Possible Damage to High-voltage Battery. The high-voltage (HV) battery cells could be damaged if the vehicle is prevented from entering sleep mode for an extended period of time. The vehicle is prevented from entering sleep mode when connected to an external 12V battery charger for an extended period of time, e.g., over the weekend. This will keep the high-voltage battery electronics fully active and could cause possible internal damage.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
BMW ACTIVE HYBRID 32013
BMW ACTIVE HYBRID 52012, 2013
BMW ACTIVE HYBRID 72013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B6113052024-02-01. Service bulletin. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
B6515232023-06-26. Service bulletin. After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
SIB6513122022-07-05. Service bulletin. The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
B1703182021-05-17. Service bulletin. Butt connector for repairing a plug connection. The ?top up coolant? message is displayed in the central display (CC message ID 166). When checking the cooling system there are no leaks found and the expansion tank is filled to the proper level.
B6507092020-08-31. Service bulletin. NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
B8402142020-04-27. Service bulletin. CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
B1607152020-03-16. Service bulletin. Fuel Tank Non-Return Valve Faults with SES Light: This Service Information Bulletin (Revision 4) replaces SI B16 07 15 dated December 2016. Check Engine Light (MIL) is illuminated and the following faults are stored in the digital motor electronics (DME): Fault code Control module Fault code text 191A94 DME Fuel tank non-return valve: clamped shut And/Or: 191A93 DME Fuel tank non-return valve: clamped open Software error.
6135122019-07-12. Service bulletin. Radio and Air Conditioning Functions Inoperative, When Vehicle is Moving. All audio and heating/air conditioning functions cannot be controlled when the vehicle is moving. After the vehicle is turned off and has entered sleep mode (after approximately 30 minutes), the system operates normally. CAUSE: Software error in the audio and air conditioning control panel.
B6211182019-02-25. Service bulletin. BLACK SPOT IN THE CENTRAL INFORMATION. This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: â?¢ Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode.
8407132018-12-17. Service bulletin. """Message"" Option Is Missing After Programming. Messages can be sent to the vehicle and are received as indicated by the envelope icon displayed in the CID. However, the menu option ""Message,"" used to retrieve or access messages, is no longer available in the iDrive menu. CAUSE Software error with ISTA/P 2.49.2 to 2.49.4 I-Level F001-13-03-503 to F001-13-03-505"