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Service bulletin 320612

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10150374
Published by NHTSA2018-12-03
Manufacturer's number320612
Manufacturer's date2012-12-01
NHTSA componentSTEERING

NHTSA's summary

Vehicle Drifts to the Right when Traveling Straight Ahead. The customer complains the vehicle drifts to the right when traveling straight ahead, on an even road surface, without braking. This procedure does not apply for a steering wheel that is not centered when driving straight ahead. 1. Tires 2. Tolerance in the coil springs of the front axle

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
BMW X32011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20112422011-06-29. Steering
11V3410002011-06-29. STEERING:ELECTRIC POWER ASSIST SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
6114132018-12-03. Service bulletin. Noise from Steering Column Switch Cluster when Turning. A scraping noise is heard from the SZL (Steering Column Switch Cluster) area. This occurs when turning the wheel from 30 to 60 degrees. CAUSE The unlocking pin in the SZL makes contact with the steering wheel.
1209122018-11-26. Service bulletin. Intermittently, the engine idle speed may fluctuate up and down or cut off under any of the following circumstances, without any relevant faults stored in the DME memory: * While driving off throttle (coasting) and braking at speeds below approx. 10 mph * While idling, low-speed maneuvering such as parking, or if the steering is turned to the full-lock position Unfavorable DME software
6603142018-11-13. Service bulletin. Steering Wheel Vibration Level Is Unacceptable. The vibration level produced by the steering wheel vibration actuator is too strong or too weak. This is only noticed when Lane Departure Warning (LDW) is triggered. CAUSE Vibration actuator in the steering wheel
B6119152018-11-05. Service bulletin. Grating or Scraping Noise When Turning Steering Wheel. There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. CAUSE When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette.
B6119152018-11-05. Service bulletin. Grating or Scraping Noise When Turning Steering Wheel. There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette.
3202182018-05-07. Service bulletin. CHECK CONTROL MESSAGE (CCM): ASSISTANCE SYSTEM RESTRICTED AFTER DELETING TRANSPORT MODE: The CCM assistance systems restricted or pedestrian protection system failed is displayed after deleting transport mode.