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Service bulletin 310312

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10150372
Published by NHTSA2018-12-03
Manufacturer's number310312
Manufacturer's date2012-12-01
NHTSA componentSUSPENSION:FRONT

NHTSA's summary

Groaning Noise from Front Axle. Groaning noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
BMW 528I2012, 2013
BMW 535I2011, 2012, 2013
BMW 535I GRAN TURISMO2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 550I2011, 2012, 2013
BMW 550I GRAN TURISMO2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 650I2012, 2013
BMW 740LI2013
BMW 750I2010, 2011, 2012, 2013
BMW 750LI2010, 2011, 2012, 2013
BMW ACTIVE HYBRID 72012 to 2013
BMW ACTIVEHYBRID 72011
BMW F800 R2013
BMW R 1200 GS ADVENTURE2011 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SIB0105222022-08-22. Service bulletin. Component-Specific Limited Warranty Extension For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's front and rear air suspension strut assemblies (item # 1 Front and # 2 Rear, shown) to: 8 years/80,000 miles, as determined by the vehicle's original in-service date. Other air suspension system-related components/issues are excluded from this coverage. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
B3405152020-12-21. Service bulletin. TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space.
B3101122020-09-14. Service bulletin. CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
B3701152019-04-08. Service bulletin. Service Action: Replace Left Rear Air Spring. Torsional stress can cause the threaded fabric of the left air spring bellow to rupture and lose its airtightness. If the air spring is not airtight, the vehicle will lean on one side.
B3701152019-04-01. Service bulletin. Service Action: Replace Left Rear Air Spring. Torsional stress can cause the threaded fabric of the left air spring bellow to rupture and lose its airtightness. If the air spring is not airtight, the vehicle will lean on one side.
B3702152018-12-10. Service bulletin. "The ""Variable Damper Control"" (VDC) valves for the spring strut shock absorber on the left front axle may fail, causing the Check Control message: ""Chassis function restricted. It is possible to continue driving. Have the system checked as soon as possible by your local BMW Service Workshop"" to be displayed."
B3701152018-12-10. Service bulletin. Service Action: Replace Left Rear Air Spring. Torsional stress can cause the threaded fabric of the left air spring bellow to rupture and lose its airtightness. If the air spring is not airtight, the vehicle will lean on one side.
3302122018-12-03. Service bulletin. Rattling Noise from Rear Axle. A rattling noise is heard from the rear axle when driving over rough or uneven road surfaces. Internal tolerances of rear shocks
3104122018-12-03. Service bulletin. Groaning Noise from Front Axle. Groaning noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut
3101122018-12-03. Service bulletin. Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)