Service bulletin 613812
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10149608 |
| Published by NHTSA | 2018-11-26 |
| Manufacturer's number | 613812 |
| Manufacturer's date | 2013-05-01 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
"Service Action: Program Control Units (CAS). After programming/coding the vehicle with ISTA/P 2.48.1 or earlier, the Car Access System (CAS) was incorrectly coded. This causes the anti-theft alarm system panic button on the remote control to not function. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 637. If code number 637 has been punched out, the campaign has already been performed. If code number 637 has not been punched out, it will be necessary to utilize the ""Service Menu"" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action. Important Note: A campaign can be reserved in ISPA Light as ""Pending"" prior to submission of a claim. If you find this campaign reserved, please verify the reason before attempting to perform this repair."
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| BMW 1 SERIES M | 2011 to 2013 |
|---|---|
| BMW 525D XDRIVE | 2014 |
| BMW 528I | 2011, 2012, 2013, 2014 |
| BMW 535D | 2014 |
| BMW 535I | 2011, 2012, 2013, 2014 |
| BMW 535I GRAN TURISMO | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| BMW 535I US | 2011 (the catalog's model; the bulletin names a series or trim of it) |
| BMW 550I | 2011, 2012, 2013, 2014 |
| BMW 550I GRAN TURISMO | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| BMW 640I | 2012, 2013, 2014 |
| BMW 650I | 2012, 2013, 2014 |
| BMW 740I | 2012, 2013, 2014 |
| BMW 740I US | 2011 (the catalog's model; the bulletin names a series or trim of it) |
| BMW 740LI | 2011, 2012, 2013, 2014 |
| BMW 750I | 2009, 2010, 2011, 2012, 2013, 2014 |
| BMW 750LI | 2009, 2010, 2011, 2012, 2013, 2014 |
| BMW 760LI | 2010, 2011, 2012 |
| BMW 760LI | 2014 |
| BMW ACTIVE HYBRID 5 | 2012, 2013 |
| BMW ACTIVE HYBRID 7 | 2012 to 2013 |
| BMW ACTIVE HYBRID 7 | 2014 |
| BMW ACTIVEHYBRID 7 | 2011 |
| BMW F800 R | 2013 |
| BMW M5 | 2013, 2014 |
| BMW M6 | 2013, 2014 |
| BMW R 1200 GS ADVENTURE | 2011 (the catalog's model; the bulletin names a series or trim of it) |
| BMW R1200 S ADVENTURE | 2014 |
| BMW X3 | 2011, 2012, 2013, 2014 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 24V608000 | 2024-08-13. ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP |
|---|---|
| 13V570000 | 2013-11-15. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| B510819 | 2024-02-01. Service bulletin. The basic conditions for initializing the power windows are not met. |
|---|---|
| B611305 | 2024-02-01. Service bulletin. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints. |
| B653423 | 2023-12-06. Service bulletin. Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed. |
| B631323 | 2023-12-06. Service bulletin. The carpet welcome light(s) turns on either after a delay, or does not function at all. |
| B651523 | 2023-06-26. Service bulletin. After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails. |
| B840822 | 2023-05-01. Service bulletin. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected. |
| SIB840622 | 2022-08-22. Service bulletin. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected. |
| SIB662419 | 2022-08-22. Service bulletin. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected. |
| SIB650122 | 2022-08-22. Service bulletin. A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal 93094F - Knee airbag, front passenger: short circuit to negative terminal. |
| SIB651312 | 2022-07-05. Service bulletin. The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY. |