Service bulletin 611514
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10148121 |
| Published by NHTSA | 2018-11-13 |
| Manufacturer's number | 611514 |
| Manufacturer's date | 2014-07-01 |
| NHTSA component | SEATS; ELECTRICAL SYSTEM |
NHTSA's summary
Neck Warmer Not Working. The neck warmer function (NWR) is not working and the LEDs in the NWR control element do not light up. The neck warmer functions properly after switching the ignition off and on again. The control unit is located under the rear seat bottom, as shown in the photo, and is clipped into place.SMFA (Seat Module Drivers) fault code E44C21: "LIN bus: Neck warmer control unit does not function" is stored. Note: For the first time, the neck warmer is available as optional equipment (SA4NH) in the Convertible. The neck warmer reduces cold drafts that a customer feels on his or her neck when driving with the roof open. Warm air is guided over the seat. The operation differs depending on whether the roof is open or closed. Neck warmer software application error.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Seats
| BMW 428I | 2014, 2015 |
|---|---|
| BMW 435I | 2014, 2015 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 24V608000 | 2024-08-13. ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| B510819 | 2024-02-01. Service bulletin. The basic conditions for initializing the power windows are not met. |
|---|---|
| B611305 | 2024-02-01. Service bulletin. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints. |
| B520121 | 2023-09-25. Service bulletin. ?The front seat will not calibrate/initialize, and the stored faults cannot be deleted. |
| B651523 | 2023-06-26. Service bulletin. After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails. |
| B840822 | 2023-05-01. Service bulletin. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected. |
| B630917 | 2023-05-01. Service bulletin. Exterior rear lights do not work. |
| B650414 | 2022-12-12. Service bulletin. According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present. |
| SIB651312 | 2022-07-05. Service bulletin. The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY. |
| B840221 | 2021-08-09. Service bulletin. The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date. |
| B520121 | 2021-08-09. Service bulletin. Front seat will not calibrate/initialize, and the stored faults cannot be deleted |