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Service bulletin M620115

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10147799
Published by NHTSA2018-11-13
Manufacturer's numberM620115
Manufacturer's date2015-10-01
NHTSA componentSTRUCTURE

NHTSA's summary

Door Open Message Displayed, Even Though Door Is Closed. While driving, a CCM (Check Control Message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. The FRM (Footwell Module) sees an incorrect door lock status caused by voltage variations in the door locks.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
MINI COOPER2013 to 2015
MINI COOPER CONVERTIBLE2016
MINI COOPER COUNTRYMAN2011 to 2013
MINI COOPER COUPE2013
MINI COOPER S2013 to 2016
MINI COOPER S COUNTRYMAN2011 to 2012
MINI COUNTRYMAN2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
M0106162025-03-03. Warranty extension. The Footwell Module (FRM) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 240,000 miles as determined from the original first in-service / delivery date.
M6401162024-02-01. Service bulletin. Customer complains of a musty odor or damp front footwell carpet.
M5116162023-12-06. Service bulletin. Cavity protection applied to underside of the hood is leaking out onto the wheel arch trim and grille.
M5103192019-10-21. Service bulletin. RATTLE FROM FRONT DOOR: A rattle noise is present from the door while driving most commonly when driving over rough roads.
M5403172019-06-24. Service bulletin. Service Information May 2019 Special Roofs M54 03 17 Technical Service CONVERTIBLE TOP WILL NOT COMPLETELY STOW This Service Information bulletin replaces SI B54 03 17 dated February 2019.
M5116162019-06-24. Service bulletin. CAVITY PROTECTION WAX LEAKING OUT OF HOOD. Cavity protection applied to underside of hood is leaking out onto wheel arch trim and grille.
M4102182019-03-18. Service bulletin. SERVICE ACTION PVC SEAM ON TAILGATE WATER CHANNEL COULD LEAK WATER; CHECK AND REWORK. Water may leak into the luggage compartment from inside the D-Pillar. Insufficient sealing of the D-Pillar sheet metal.
M5102182019-02-25. Service bulletin. SPLIT REAR DOOR ONLY OPENS ON ONE SIDE. When the key button is pressed to open the rear split doors.
M5104162018-12-10. Service bulletin. Roofliner Makes Rattle Noise Near B-pillar. Roofliner makes rattle/groaning noise near B-pillar when driving on rough roads. Noise can occur on both sides. Friction between body components where the center and side frames converge.
M5108122018-12-03. Service bulletin. Rattling Noise from the Tailgate. A rattling noise may be heard from the tailgate area when driving on rough roads. CAUSE The felt strip on the lower bump stop is either mis-shaped or missing.